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All orders include free shipping within Australia. Please see any exclusions in our Shipping Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Same day dispatch for all orders placed before 2pm
The Bestway® Sea Captain Family Pool is the perfect way for families to play in the water together! While they play, the UV Careful™ canopy will keep them cool and have more safe fun in the sun. Plus, the canopy is removable, giving you the convenient option to remove it and use the pool without it. The sturdy pre-tested vinyl construction also makes the Sea Captain durable while the 3-ply side design ensures that it stands up to robust play with the young ones. Better still, the Sea Captain pool has a built-in steering wheel with a horn that allows kids to pretend they are the captain of the ship as the navigate the wild waters of the sea and honk at the other boats passing by. Set sail on summer fun and let their imaginations run wild as they play under the shade of this family pool. Not least, an emergency repair kit is also included for fast patch-ups.
New pool and spa barrier laws
On 1 December 2019, new laws to improve swimming pool and spa safety came into effect in Victoria. Thee include new registration, inspection and certification requirements for property owners. As part of the changes, owners are required to register their pool and spa with their local council and have their safety barrier inspected once every four years. If a Victorian residential pool or spa has a depth of 30cm or more (300mm), it is required to be surrounded by safety barrier. This includes inflatable pools.
Features
Quick and easy setup
3-ply design
Removable UV Careful™ canopy
Built-in steering wheel with horn
Eco-friendly PVC
Sturdy pre-tested vinyl
Heavy-duty repair kit
Fast-drain valve
Specifications:
Dimensions: 213cm X 155cm X 132cm
Water capacity: 282 L (74 gal.)
For kids that 2+ years old
Assembly required: Yes
Number of packages: one
Package Content
1 x Bestway® Sea Captain Inflatable Family Pool
1 x Repair kit
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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