NEW YEAR 5% Off Code YARRA
All orders include free shipping within Australia. Please see any exclusions in our Shipping Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Express Dispatch
1cup = approx. 50ml of espresso coffee
Features:
• Voltage: 220V-240V
• Power: 480W
• Quick boilling,just need 3-4 minutes
• PC and aluminum material,the handle and base use Nylon material
• Power indicater light and Auto shut-off after 30 minutes.
• Cordless and detachable from the base.
• 360 degree rotation.
• Product size:18*13.5*24.2cm
Package Includes:
Each product into one color box
How to make coffee:
1) Check that the coffee maker is cold, and then unscrew it by holding the boiler with one hand and turning the pitcher anticlockwise with the other.
2) Remove the funnel and , to prepare 6 cups of coffee, fill the boiler with fresh water until reaching the safety valve ( visible inside the boiler),without exceeding it. On the other hand, to prepare 6 cups, fill the boiler with water to the mark ( at round 2 centimeters) below the safety valve.
TIP: use fresh and soft water. Salty or hard water will weaken the flower.
IMPORTANT: do not use the coffee maker without water in the boiler or alternatively using hot water for faster operation.
3) Insert the funnel filter in the boiler. To prepare six cups of coffee, also insert the 6 cup adapter in the funnel filter.
4) Fill the funnel filter with ground coffee, without pressing it. Fill it a little at a time to prevent spilling the ground coffee.
5) Distribute the ground coffee uniformly and remove any excess coffee from the edge of the filter.
IMPORTANT: Use good quality, medium-ground coffee, for MOKA coffee makers .
6) Tighten the coffee maker securely , without exaggerating, holding the boiler with one hand and turning the pitcher clockwise with the other, without pushing on the handle
7) Rest the coffee maker on the base. Close the lid.
8) Press the on/off switch.
9) The coffee will start to be released after a few minutes.
10) When the pitcher is full, mix the coffee for uniformity before serving it .
IMPORTANT: the first time that the coffee maker is used, all the accessories and the internal circuits should be washed with hot water. Then make a few batches of coffee to throw away.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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