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All orders include free shipping within Australia. Please see any exclusions in our Shipping Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Express Dispatch
A solid 2-bay USB 3.0 Docking Station with offline Clone Function
Simplecom SD322 SATA Docking Station supports the direct insertion of two 2.5" or 3.5" SATA Hard Drives. It provides a simple, fast, and cost effective solution for data recovery, drive imaging, and testing centers, or any environment that requires fast access to uninstalled/archived drives. Plus, now you can take advantage of the super speed USB 3.0 to quickly transfer files up to 5 Gbps. Connect any 2.5"/3.5" Serial ATA (SATA) or SATA II Hard Drive to your computer through an available USB 3.0 port on your desktop or laptop.
With completely offline cloning technology, Simplecom SD322 can copy your files from one disk to another without computer support. Ready for Plug and Play/Hot Swap and no Additional Driver is needed.
Features
Designed for direct insertion of two 2.5 inch or 3.5 inch SATA HDD/SSD
USB 3.0 SuperSpeed Interface, transfer rates up to 5Gbps
Backwards-Compatible with USB 2.0, transfer rates up to 480Mbps
Solid aluminium casing with glossy ABS top panel, elegant and stylish
LED light indicates Power and Activity status
Hot-swappable, plug and play, no drivers needed
Support offline clone, easy installation, computer-independent duplicating/cloning without computer support, high efficiency
Reliable and high watts DC power supply, so that a stable energy supply is guaranteed
Compatible Operating Systems: Windows XP and above (32/64-bit), Mac OS 10.10 and Above, Linux
Important Note
Please check the actual capacity of HDD 2 (Target Disk) is higher than HDD 1 (Source Disk)
When cloning a hard disk, no PC is required. You just plug both hard drives, press "Clone" button about 3 seconds until the LED will light up -- then quickly press "Clone" button, the cloning will begin. Progress indicator with LED: 25% - 50% - 75% - 100%.
Package Contents
1x SD322 USB 3.0 Dual Bay SATA Docking Station
1x USB 3.0 Cable
1x Power Adapter
1x User Manual
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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