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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Our 4 Stroke Whipper Snipper is the ideal solution for cutting grasses , weeds, and small bushes. As Kingtech specifically designed this Shaft Line Trimmer with the Australian standards and market in mind.
It is ideal for maintaining large and small areas, cutting thick brush, trimming grass and weeds around trees and keeping the garden tidy for cutting various types of material from thick weeds to brambles and roots.
The D-grip handle lets you work from any angle you need to, and the pivoting head lets you cut on uneven stretches of lawn. It also has an effortless and reliable starting system that reduces the pull force required.
This trimmer also contains a replaceable nylon trimming line. The nylon trimmer head is for continuous use without stopping to advance the trimmer line, and the nylon line trimmer attachment is designed for mowing and trimming around obstacles.
Get expertly landscaped results with the Kingtech 31cc 4 Stroke Cordless Grass Trimmer / Brush Cutter. This tool has the same grade line that professional lawn care crews use on their trimmers, so you’ll be proud of the results.
Pro-grade: Professional-grade trimmer line for sharp edges and professionally landscaped results
D-grip handles: Grab it from any angle and make smooth, long swipes. It’s adjustable, so you can find a working position that’s comfortable for you
Ergonomic aluminium shaft, providing comfort for every user.
Drive Shaft Assembly: Contains a specially designed liner flexible drive shaft
Throttle Trigger: Spring loaded to return to idle when released. When accelerating, press the trigger gradually for the best operating technique
Ignition Switch: Slide switch mounted on top of the Throttle Trigger housing
Fuel Tank: Contains fuel filter
Purge Bulb: Pushing the purge bulb (7 to 10 times before starting), will remove all air and stale fuel system
Nylon Cutter Head: Contains a replaceable nylon trimming line that advances when the trimmer head is tapped against the ground
Engine displacement: 3
1 - Brush Cutter Power Unit
1 - Shoulder Strap
1 - Toolkit
1 - Trimmer Line
1 - Blade
1 - Manual
For returns due to change of mind, a 20% restocking fee will be applied
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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