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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Stop waking up with aches and pains. Our bamboo-infused memory foam mattress topper adds comfort without unnecessary bulk, letting you wake up more refreshed every morning.
Create a heavenly sleeping surface with 8cm Breathable Memory Foam Mattress Topper. This high-density mattress topper is expertly crafted and designed for those who enjoy a soft, cradling feel. Bamboo cover offers optimal airflow and breathability, creating a microclimate that naturally regulates body temperature for restful sleep.
Comfort: Memory foam has a unique ability to model to the shape of the body, providing pressure relief and support. This makes it ideal for people with aches and pains, as well as those who just want a more comfortable night's sleep.
Durability: Memory foam is known for its durability and long lifespan. A quality memory foam topper can last for years, providing consistent comfort and support throughout its lifespan.
Motion Isolation: Memory foam does a good job at absorbing motion, which means that if one partner moves, it is less likely to disturb the other. This is ideal for couples who have trouble sleeping because of their partner's movements.
Easy to Clean: Most memory foam toppers are covered with a removable and washable cover, making it easy to keep them clean and fresh.
Improved Sleep Quality: By providing pressure relief, support, and comfort, memory foam toppers can help improve sleep quality and reduce the likelihood of waking up with aches and pains.
Versatility: Memory foam toppers can be used on any type of mattress to improve comfort and support, making them a versatile addition to any bedroom.
Package Includes:
8cm Memory Foam Mattress Topper with Bamboo Cover Queen Size
Specification:
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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