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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Features:
Creating an urban jungle inside your home has become one of the biggest international decor must-haves, with glorious green interiors appearing in every stylish magazine feature. However for those of us not blessed with the lifestyle or skills to look after greenery, realistic artificial plants are the perfect alternative as they require no upkeep or maintenance.
This realistic faux olive tree is an interesting and quirky update to the green interior trend. Its rustic Mediterranean charm helps to create a relaxing and calm environment, bringing a touch of Tuscan sun straight into your living room.
Botanically accurate it features the characteristic light, sage-colored foliage, and irregular trunk of the real tree, along with ornamental fruit nestled within its bushes. The plant’s delicate leaves and thin grey branches add a touch of understated elegance to any interior space making it the perfect accent piece to a room’s interior styling. Placed in a corner or on a tabletop, it will instantly draw the eye by it’s striking good looks. The plant looks magnificent when clustered in a group of three for dramatic impact.
This realistic artificial olive plant measures approximately 60cm wide by 70cm high, and comes in a black pot that is 17cm across by 14cm high. Recommended for internal use only, it requires very little maintenance –an occasional wiping with a dry cloth will help keep the product free from dust. It weighs approximately 2kg, so can easily moved around to freshen up the look and feel of your space.
Specifications:
Colour: Mixed Green and Browns
Pot: 17cm across & 14cm high
Approx Size: 60cm wide x 70cm high
Recommended Use: Indoors
Cleaning Process: Use a dry cloth wipe the leaves
Approx Weight: 2kg
Package Content:
1 x Artificial Olive Tree with Olives 125cm
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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