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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
This Professional Facial Steamer is helping restore the skin, promoting blood circulation and allowing treatments to better penetrate the skin barrier and nutrients to absorb.Ideal for beauty salon or personal care use at home. The steamer features a sturdy base with 5 swivel castors for mobilit. It can not only promote thorough facial cleansing,but hydrate the skin,improving moisture retention.
Facial Steamer-Original
Features
Specification
Pack Content
The Alston Professional Facial Steamer needs about 10 to 15 minutes to warm up before you can start using it. Once heated, you'll see the steam coming through the nozzle, and you're ready to begin your facial treatment.
Yes, absolutely. This steamer is CE approved and designed for both home and professional salon use. It features adjustable settings and a 360° rotatable spray head so you can control the angle and steam direction. Just remember to keep the nozzle 20 to 35cm away from your face to avoid scalding. The quiet operation also makes it perfect for a relaxing spa experience at home.
Unlike bulky traditional steamers, the Alston has a sturdy base with 5 swivel castors that roll smoothly in any direction. This makes it easy to move from room to room or between clients if you're using it in a home salon setup. You won't need to lift it—just roll it where you need it.
Yarra Supply offers Australia-wide free shipping on this product, so you won't pay extra for delivery anywhere in Australia. For specific delivery timeframes to your location, check your postcode during checkout. The steamer is easy to assemble when it arrives, so you can start using it quickly.
Yes, Yarra Supply offers a 30-day returns policy, so you have plenty of time to try the facial steamer and make sure it's right for you. If you're not satisfied, just get in touch within 30 days of purchase.
A professional facial steamer like this one does much more than hot water alone. The warm, moist steam actively opens your pores and loosens dirt, impurities, and makeup residue for deep cleansing. More importantly, it hydrates your skin and improves moisture retention, which hot water can't do. The steam also boosts blood circulation, helping skincare products like serums absorb better into your skin. That's why it's used in professional beauty salons—it delivers real results you can't get with your bathroom sink.
The steamer works best when paired with quality facial care products like serums or masks. The steam opens your pores and increases circulation, allowing these treatments to penetrate deeper and work more effectively. You simply fill the water cup, let it warm up for 10-15 minutes, and then use the facial serum or mask of your choice while the steam does its job.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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