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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
Our Large Capacity Hose Reel Cart, holding up to 60M of 1/2 inch pipe, is made of high-quality stainless steel, which is stable, hard and not easy to rust. The ergonomic design makes coiling your hose a breeze, reducing the hassle of tangled hoses and keeping your garden neat and organized.
Introducing our Large Stainless Steel Garden Hose Reel Cart, storing up to 60m of hose.It can be wall-mounted or used on the ground.With secure 1/2" snap-on hose adapters and pipe protection,it prevents leaks and distortion.360° rotating reel makes it easy to operate,perfect for garden irrigation,car washing, and more.
Features
Specification
Pack Content
This stainless steel hose reel can store up to 60 metres of 1/2 inch hose if you reel it perfectly, though in regular practical use you'll get around 40 metres comfortably. The actual capacity can vary depending on the exact diameter of your hose, how soft or stiff it is, and how carefully you wind it. Most Australian gardens will find 40-60m is plenty for general watering, car washing, and pet bathing.
You can do either! The hose reel comes with wall-mounting hooks (you'll need to install them yourself), so it works great mounted on a shed or fence. But it's also designed to stand independently on the ground thanks to its sturdy base, so if you prefer portable flexibility, you can just leave it freestanding. The heavy-duty stainless steel frame keeps it stable either way.
Yarra Supply offers Australia-wide free shipping on this hose reel, which is a great saving given its size and weight. Standard delivery typically takes 5-7 business days to most Australian addresses. If you're not completely happy with it, you're covered by our 30-day returns policy, so there's no risk in giving it a go.
The ergonomic crank handle design makes winding the hose back up genuinely easy—you don't need to be particularly strong. The 360-degree rotation means you can position the reel however suits you best while cranking, and the reel does most of the work for you. It's designed to reduce the frustration of tangled hoses and make the whole process a breeze compared to wrestling with a traditional coiled hose.
Stainless steel is the smart choice for Australian outdoor conditions. It won't rust in our variable weather, won't degrade in harsh UV sunlight like plastic can, and it lasts considerably longer. This reel is made from high-quality thick stainless steel that can handle tough gardening jobs year after year without deteriorating. While it's a bit pricier than plastic alternatives, you're investing in durability that will work just as well in a decade as it does today.
Yes, this reel is designed for 1/2 inch hose, which is the standard size for most Australian residential garden hoses. It comes with secure snap-on hose adapters for both the inlet and outlet connections, so it'll connect directly to your outdoor tap. The snap-on design is super convenient—no need for special fittings or adapters.
The reel has a built-in pipe protection design that effectively prevents hoses from getting kinked or distorted while they're stored or being wound. This means your hose stays in better condition and lasts longer. The smooth metal reel and proper winding with the crank handle means you won't get the tangled, kinked mess you often get with traditional hose storage.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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