Pet Electric Blanket Waterproof Heat Heating Bite-proof Heated Pad Warmer Heater Mat Protection Bed 45x45cm For Pet Cat Dog Puppy Bunny Gray

Frequently Asked Questions

Is this heated mat safe for my dog to chew on?

Yes, safety is a key feature of this pet heating pad. It includes a durable chew-proof cord casing that protects against accidental bites, so your dog can't damage the electrical cable. The mat itself is made from fireproof and waterproof PVC material, and there's an overheat protection button on the controller to prevent the pad from getting too hot. This makes it suitable for puppies and dogs that like to chew.

How much does it cost to ship this to Australia, and how long will delivery take?

Yarra Supply offers Australia-wide free shipping on this pet heated mat, so there are no hidden delivery costs. Delivery times vary depending on your location within Australia, but most orders arrive within 5-10 business days. You can track your order once it's dispatched to see the exact estimated arrival date.

What's the difference between the high and low temperature settings?

This heated pad features two adjustable temperature levels (high and low) that you can easily switch between by sliding a button on the controller. The high setting is ideal for cold winter months, while the low setting is better for milder weather or if your pet seems uncomfortable with too much heat. Both settings maintain a comfortable warmth without overheating thanks to the built-in overheat protection.

Can I use this heated mat outdoors in Australia?

Yes, this pad can be used in sheltered outdoor areas like sheds, garages, and barns, which is perfect for Australian weather conditions. However, it should only be used in covered spaces where it won't be exposed to direct rain or harsh elements. The waterproof PVC material protects against accidental water spills indoors, but true outdoor exposure isn't recommended. It's ideal for keeping pets warm in unheated garden sheds or outdoor pens during winter.

Is this heating mat suitable for my arthritic older dog?

Absolutely. This pet heating pad is specifically designed for arthritic pets, as warmth helps ease joint pain and stiffness. It's also suitable for newborn pets, pregnant pets, and those recovering from illness or injury. At 45cm x 45cm (18" x 18"), it provides a comfortable, cosy space for your senior dog to rest and relieve joint discomfort during cold weather. The low temperature setting makes it especially good for older pets that may be sensitive to heat.

What happens if I'm not happy with the product—can I return it?

Yes, Yarra Supply offers a 30-day returns policy on this heated mat. If you're not satisfied with the product for any reason, you can return it within 30 days of purchase for a refund or exchange. This gives you plenty of time to test it out with your pet and make sure it suits their needs. Just contact customer service with your order details to arrange a return.

How easy is it to clean if my pet has an accident on the mat?

Cleaning is simple and stress-free. The waterproof PVC material means you don't have to worry about urine soaking through to the heating element. If the mat gets dirty, just wipe it down with a damp cloth and it's clean. The anti-scratch, waterproof surface is durable enough to withstand regular cleaning, making it ideal for puppies in house-training or pets with incontinence issues.