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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Yes, this machine is designed for serious repair work. It can handle sewing thickness up to 5mm, which covers most shoe repairs including leather uppers, rubber soles, and heavy canvas materials. It works with nylon, cotton, and silk lines, so you've got flexibility depending on the job. The adjustable needle distance (up to 6mm width) also lets you customise your stitching for different materials.
The kit comes complete with everything you need to get started: the shoe repair machine (which requires assembly), a shuttle set, tripod-type stand, machine needles, nylon coils, and a small connecting rod. This is a full leather craft kit, so you won't need to buy additional needles or basic supplies straight away. The machine is ready to use once assembled.
Yarra Supply offers Australia-wide free shipping on all orders, including this shoe repair machine. Delivery typically takes 7-14 business days depending on your location. You can track your order once it ships, and if you're not happy with the machine for any reason, we offer a 30-day returns policy, so you've got peace of mind with your purchase.
This machine is designed to be beginner-friendly. It comes with detailed operating instructions that walk you through preparing the machine, threading, adjusting needle spacing, and managing pressure foot pressure. Shoe repair is actually simpler than garment sewing since you're working with smaller, defined areas. Most people pick it up quickly, and the tripod stand keeps everything stable while you work.
The machine measures 310mm x 80mm, which is quite compact. It's designed for bench work and comes with its own tripod-type stand, so it's portable and easy to store. You can set it up on a workbench when you need it and pack it away otherwise. It's not like a full-sized industrial sewing machine – this is purpose-built for shoe and leather repairs.
Absolutely. This machine specifically handles sneakers, canvas shoes, high heels, and all types of trainer repairs. You can also repair leather bags, belts, raincoats, and trousers – basically anything where you need a sturdy seam. The versatility is one of its strengths. Whether it's your favourite runners or a leather jacket, the 5mm thickness capacity covers most household items.
For Australian cobbler services, a basic shoe repair typically costs $30-$60 per pair. This machine pays for itself after just 3-4 repairs. If you have a family or wear shoes regularly, you'll quickly recoup the cost. Plus, you have the convenience of doing repairs at home without waiting, and you can tackle repairs a professional cobbler might decline. Many people find it worthwhile for the long-term savings alone.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
I don't know how I lucked-out on this machine but it is much better than most I've seen on the TV, have put a motor on it and it works well without much adjustment need to me done
Does the job. OK for the price
Really good little machine. Needs a bit of tinkering, but once you get it going, it works really well. Make up a timber stand, order some needles, order some bonded nylon thread and you are good to go. Plenty of videos online to help you on your way
Managed to get machine together and working on first day of receipt see picture. Only real difficulty was the bobbin path.. Watched YouTube bobbin instruction video for a similar machine with slight variations but the same bobbin housing/path.Using alternative method to load bobbin with thread by sitting bobbin on a cordless drill winding thread from spool of thread in bottle - was faster/easier. Have attached pictures of machine complete plus alternative bobbin loading via cordless drill.Cheap and worth it so far.
After literal years in my shopping cart I finally purchased this machine. It arrived a few days later, well within the estimated delivery time.Minor assembly required out of the box but fairly simple. Tools are provided but a bit frustrating to use.The instructions are not remotely instructive, but there are plenty of guides and tips online as well as a Facebook group dedicated to upgrading the machine. If you've used a vintage sewing machine it's pretty similar.It sews very well. The stitch length is adjustable and the walking foot doesn't mark the leather as much as other machines I've used. I'm currently using it on the legs provided and it seems sturdy enough though I will eventually mount it to a timber base.It comes with spare bobbins AND a spare bobbin carriage, thread, needles, assembly tools and a thread hook.My only complaint is that the bobbin thread has sheared off a few times when I'm pulling the project off the machine, but I think a light filing of the bobbin plate should fix that.
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