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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
With weight range of 100-350kg, our Ball Weight Scales provide a practical solution for measuring and maintaining the correct tow ball weight for safe and stable towing. Perfect for a range of trailers,caravans and boats.
Introducing our Tow Ball Weight Scale,a reliable tool for safe towing practices.With weight range from 100 to 350KG,easy-to-read markings,and heavy-duty construction,it ensures stability and safety during towing.It's easy to use, promoting hassle-free and accurate weight monitoring for towing trilor,caravan and boat.
Features
Specification
Pack Content
The Alpen Outdoor Tow Ball Weight Scale has a maximum weight capacity of 350kg, with a minimum of 100kg. This range suits most Australian caravans, trailers, RVs, and boats. The scale measures in 10kg increments for easy reading, so you'll get accurate weight readings for safe towing.
Yes, absolutely. This scale is specifically designed for Australian towing applications and works with a wide range of caravan, trailer, RV, and boat setups. Whether you're towing a camper trailer, enclosed cargo trailer, or boat, the 100-350kg range covers most standard Australian tow ball weights. It's compatible with various tow ball sizes and setups commonly used across Australia.
No assembly required—it's ready to use straight out of the box. Simply position the scale under your tow ball, lower your towing vehicle onto it, and read the weight measurement directly from the easy-to-read markings. The user-friendly design means you can accurately check your tow ball weight in minutes without any tools or complicated setup.
Yarra Supply offers Australia-wide free shipping on this product, so you'll receive your Tow Ball Weight Scale at no extra delivery cost, no matter where you are in Australia. If you're not completely satisfied, Yarra Supply also offers a 30-day returns policy, giving you peace of mind with your purchase.
This Alpen Outdoor Tow Ball Weight Scale is built with heavy-duty construction to withstand the rigors of outdoor use and frequent towing. Its accurate 10kg increment markings ensure precise weight measurement—critical for safe towing—and the solid construction means it'll last for years. At AUD $52 with a 1-year warranty, it's a reliable investment in towing safety for your caravan or trailer, backed by Yarra Supply's Australian customer service.
The scale measures 10 x 51cm (length x width), making it compact and easy to store when not in use. The dimensions are designed to fit under most standard Australian tow ball setups without requiring extensive vehicle modifications or special equipment.
Yes, the Alpen Outdoor Tow Ball Weight Scale includes a 1-year warranty from the date of purchase. This covers any manufacturing defects and gives you confidence in the product's reliability for regular Australian towing use.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
Great communication great product and delivery was quick and well packaged.
I have been meaning to get this done for years. All done. Thanks for the prompt delivery and making my Towing’s experience safer
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