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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
This sleekly designed product offers various choices of wall channel colours with stainless steel hinges, bringing an elegant touch to any bathroom. Its frameless structure enhances spaciousness and ensures effortless upkeep, making it an ideal addition to your bathroom.
You will receive:
1200mm Wall to Wall Frameless Shower Screen x 1
Our Della Francesca Wall to Wall Frameless Shower Screen delivers top-notch style, innovation, and practicality.
Crafted with Australian Standard toughened glass, this shower screen doesn't just handle everyday wear and tear; it does so while maintaining a stunningly contemporary and minimalist appearance. Plus, the absence of railings or struts enhances its attractiveness, making it easier to clean and install. What's there not to love?
Features and specifications:
Note:Images will show various optional accessories and are for illustrative purposes only. Only the indicatedaccessories with specified colourwill be provided as described.
700 x 2000mm Frameless Bathroom Safety Glass Shower Screen x 1
Refinement and simplicity are the key tenets for the contemporary bathroom, and Della Francesca's modern shower screens effortlessly embodies these principles.
This single-panel screen is meticulously crafted from 10mm-thick toughened safety glass. Beyond its crystal-clear aesthetics, this glass is purposefully designed to guarantee absolute safety in the bathroom, adhering to Australia's glazing standards. The panel boasts dimensions of 700mm in width by 2000mm in height. Ideal for both new constructions and renovations, this screen will truly elevate your bathroom. The best part? You won't need to break the bank to achieve it! Secure yours today.
Key Features of the Shower Screen - 700mm:
Note:Images may show all optional accessories and are for illustrative purposes only. Only the indicatedaccessories with specified colourwill be provided as described.
Wall Channel in Brushed Nickel x 2
(Note: Images may show other optional accessories (e.g. wall/floor brackets) which are for illustrative purposes only. Only the variant with selected wall channels will be provided as described, unless selected together in bundle.)
180° Wall-to-Wall Shower Door Hinge in Brushed Nickel x 1
Crafted from stainless steel, the shower door hinge is built to accommodate 10mm toughened safety glass. It swings a full 90 degrees in both directions and automatically centers itself within 25 and will automatically close.
Features:
Specifications:
Round Shower Door Handle in Nickel for 45mm Hole x 1
Round Door Handle for 45mm Hole
Attributes:

Note:
COM (change of mind) Return Policy:
The product must be unopened and in brand new condition, with the return to be organised by the customer. Once received and verified to be in the condition specified, refund is only of the item value minus 15% restocking fee (not including initial shipping). An additional return charge, which is same cost as that of initial shipping, will be deducted from the refund on returns due to delivery failure caused by customer error. For the health and safety of our staff and other customers, we are unable to accept returns of personal use items.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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