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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
Keep your expensive equipment organized, protected, and running cool. Our 12U Server Rack offers practical storage solutions for organizing and protecting your valuable IT, network, and AV equipment. Its open-frame design promotes optimal airflow and allows for easy access to devices. Ideal for home offices, retail spaces, classrooms, and more.
Crafted from high-quality carbon steel, this durable rack provides superior strength and stability, supporting up to 300lbs on the floor and 150lbs when wall-mounted, while lockable casters ensures easy mobility. Its open frame prevents overheating and extending the lifespan of your equipment. Meets professional industry standards for quality and performance
Features
Specification
Pack Content
The Alston 12U Open Frame Server Rack supports up to 300lbs when placed on the floor and 150lbs when wall-mounted. This weight capacity makes it suitable for most IT, network, and AV equipment setups in home offices, retail spaces, and classrooms across Australia.
Yes, the 12U rack is highly flexible. The tapped holes on the 4 vertical posts allow you to configure the shelf heights based on your specific equipment sizes and types. You can customise the layout from multiple sides, and it comes with two vented shelves plus a top shelf for extra storage. This means you can arrange everything from server equipment to audio gear to networking devices.
Yes! Yarra Supply offers Australia-wide free shipping on this product. You'll also have peace of mind with our 30-day returns policy, so if the rack doesn't suit your needs, you can send it back hassle-free.
The open-frame design is specifically engineered to promote optimal airflow around your equipment, which reduces overheating risks and extends the lifespan of your devices. The two vented shelves work together to keep air circulating, which is critical if you're running multiple devices continuously in a home office or retail environment.
Absolutely. The rack includes 4 lockable casters (wheels) that allow smooth movement and effortless repositioning without needing to lift the entire unit. Once you've positioned it where you want it, the locks keep the rack firmly secured, ensuring stability and safety during installation or maintenance work.
The Alston 12U is constructed from high-quality carbon steel with reinforced back support, providing superior strength and durability. It meets professional industry standards for quality and performance, so it's built to handle the demands of both home and commercial setups right across Australia.
Installation is straightforward. The rack comes with all required screws and clear instructions, so you won't need any special tools or technical expertise. Most users can have it set up and ready to organise their equipment within an hour or two.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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