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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
PACKAGE CONTENT
1x Heavy Duty Washdoun Pump 8in1 (2024 New)
1 x Filters
2 x 13mm Connectors
NOTE:PO BOX address is not supported, please provide the correct physical address

ATTENTION:
If the customer change their mind and want to cancel the order, please contact us within 2-3 hours after placing the order. Or, once the package is dispatched, we won\'t be able to intercept packages in transit. Please understand.
Yes, absolutely. This SEALFLO 12V pump is specifically designed for RVs, caravans, and campervans and works perfectly with Australian caravan electrical systems. The 12V DC power matches standard caravan battery setups, and the self-priming feature makes it ideal for Australian outback camping where water access can be variable. It's rated at 55PSI with a flow rate of 11.3L/minute, which is more than sufficient for washdowns, showers, and general water distribution in caravans.
The package includes everything you need to get started: the main 12V Heavy Duty Washdown Pump (2024 model), one inline filter, two 13mm hose connectors, two quick hose disconnect fittings (2024 upgrade), and a full instruction manual. This means you've got most of what you need for installation right out of the box.
Delivery times vary depending on your location within Australia and current shipping conditions. For specific delivery timeframes to your postcode, we recommend checking the shipping details at checkout on yarrasupply.com.au. Note that Yarra Supply requires a physical street address for delivery—PO Box addresses aren't supported, so make sure you provide your full residential address when ordering.
Yarra Supply offers a 30-day returns policy on this product, so if you're not satisfied or it doesn't meet your needs, you've got a month to arrange a return. Just make sure you contact customer support within 2-3 hours of placing your order if you need to cancel before dispatch, as once the package leaves the warehouse, we can't intercept it in transit.
This SEALFLO pump stands out with its self-priming capability, which means it can draw water without needing to be manually primed—a huge advantage when you're camping. The 55PSI rating provides solid pressure for washing down vehicles and equipment, while the 11.3L/minute flow is efficient without excessive power draw from your caravan battery. The 2024 model includes upgraded quick disconnect fittings and an inline filter, adding real value you'd normally buy separately. At AUD $123.95, you're getting durability and convenience built in rather than a basic pump.
The pump comes with two 13mm connectors as standard, which are the most common size for caravan and camping applications in Australia. However, the quick disconnect fittings included mean you can easily swap between different hose sizes depending on your setup. If you need different sized connectors, they're widely available at camping supply shops around Australia, and you'll just need to check the thread size compatibility with your particular hose system.
Yes, 55PSI is perfectly adequate for caravan and vehicle washdowns. It's strong enough to effectively rinse dirt and dust off your van, equipment, and outdoor gear without being so aggressive that it risks damaging seals or soft surfaces. Combined with the 11.3L/minute flow rate, you'll have enough pressure and volume to wash down a full-sized caravan in a reasonable time without depleting your water tanks excessively.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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