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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Bring a touch of nature indoors with this lifelike 150cm Artificial Olive Tree. Designed to mimic the look and feel of real greenery, this faux plant is the perfect way to add lush, vibrant charm to your home or office, without the hassle of maintenance.
Realistic Design, Lifelike Beauty Crafted with meticulous attention to detail, this artificial tree features intricate patterns on both the trunk and leaves, closely replicating the look of a natural olive tree. The foliage is rich and vibrant, and even the base is complete with moss-covered potting soil, making it nearly impossible to tell it apart from the real thing.
Premium Materials for Long-Lasting Quality Constructed from high-quality PE material, certified by California's Proposition 65 testing, this faux tree is not only durable but also safe for your home. It's waterproof, odorless, and resistant to damage, ensuring that it maintains its beauty over time. Perfect for homes with pets, you can place this tree anywhere with confidence.
Sturdy and Safe Thanks to its stable design, this tree won't tip over, even when placed at an angle of ≤8, ensuring safety for both people and pets. The stainless steel construction of the internal framework provides flexibility while keeping the tree sturdy and secure.
Effortless Assembly and Maintenance Setting up your new artificial tree couldn't be easierjust retrieve the tree pole and head from the box and align the arrows for quick assembly. The branches are adjustable, allowing you to shape the tree according to your preference. Once in place, maintenance is a breezesimply give it a spray and a wipe once a month to keep it looking fresh and new.
Perfect Décor for Any Space Whether it's a living room, office, patio, or entryway, this 150cm tall artificial olive tree is ideal for brightening up any space. Its slim profile makes it perfect for filling empty corners or adding a natural touch to low-light areas. Suitable for homes, hotels, shopping malls, or outdoor areas, this tree will add elegance and greenery to any setting.
Features and Specifications:

Note:
COM (change of mind) Return Policy:
The product must be unopened and in brand new condition, with the return to be organised by the customer. Once received and verified to be in the condition specified, refund is only of the item value minus 15% restocking fee (not including initial shipping). An additional return charge, which is same cost as that of initial shipping, will be deducted from the refund on returns due to delivery failure caused by customer error. For the health and safety of our staff and other customers, we are unable to accept returns of personal use items.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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