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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
2 in 1 Electric Hot Pot with grill is a perfect cooker for you to enjoy delicious broth with grilling foods at the same time. It is very easy to use with two individual temperature controls-one for Hot Pot and one for Grill.Ideal for entertaining 1-8 people.
The 2-in-1 Electric Hot Pot with Grill offers a versatile cooking experience with dual pots for simultaneous BBQ and hot pot cooking.With the double circular structure and individual temperature control,it heats fast and evenly distributes heat to cook and grill.Perfect for family and friends gatherings.
Features
Specification
Pack Content
Note
When used for the first time, smoke may be generated due to the oil on the surface of the new heating tube, and smoke may be emitted from the bottom. This is normal. After the first heating is completed, there will be no more smoke.
Plug smoke is due to the burning of insulating paint. This is normal. Please boil water to clean the pot before use.
Yes, absolutely. This 2-in-1 Electric Hot Pot is designed for Australian use with 220V/50Hz compatibility, which matches the standard Australian electrical system. The 2200W dual heating tubes provide rapid 8-second heating, so you'll get fast results. It's ideal for entertaining 1-8 people, making it perfect for Australian family gatherings, backyard entertaining, or indoor use during cooler months.
Yarra Supply offers Australia-wide free shipping on this product, so there are no hidden delivery costs no matter where you are in Australia. If you're not completely satisfied, Yarra Supply provides a hassle-free 30-day returns policy. Just reach out to their customer service team within 30 days of purchase if you need to make a return.
One of the best features of this 2-in-1 cooker is that you can use both simultaneously. It comes with two individual pots—one for hot pot broth and one for grilling—with separate temperature controls for each. This means you can enjoy Korean-style shabu shabu in the hot pot while grilling meats, vegetables, or seafood at the same time. It's perfect for mixed dining experiences where different people want different cooking styles.
Cleaning is very straightforward thanks to the non-stick coating on the baking pan. You can wipe it down with a soft cloth after it cools, and food won't stick or burn on. The good news is it's designed to be smokeless, so you won't have excessive fumes filling your kitchen or dining area when you're cooking indoors. The non-stick surface also helps reduce smoke production, making it much more pleasant to use inside than a traditional BBQ.
The pan diameter is 34 cm, and the overall package dimensions are 47.5 cm x 16 cm. It weighs 4.5 kg, so it's reasonably compact and portable. It should fit comfortably on most standard dining tables. The built-in handles also make it safer and easier to move around your home without risk of scalding.
The grill section is great for heating and cooking meats, steaks, seafood (shellfish, prawns), and vegetables. You can adjust the temperature using the individual knob control for the grill, so you have full control over your cooking heat. The dual 2200W heating tubes ensure fast and even heat distribution across the 34 cm pan diameter, so everything cooks evenly whether you're grilling premium cuts or delicate seafood.
Yes, this hot pot is built to last. It's made from thickening aluminium with a high-quality non-stick coating that resists rust and damage. The design features cooling holes in the bottom that improve heat distribution and help extend the cooker's lifespan by reducing stress on the heating elements. The lid is well-designed to contain steam safely, and the handles are insulated to protect your hands during operation. It's definitely a solid investment for regular entertaining.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
The person I bought this for loves it! Heats up quick and is big enough for a family to have some hotpot and bbq!
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