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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
With loading capacity up to 136kg,this 2 in 1 rollator walker offers an practical solution for both walking aid and transport seat purpose. Ideal for seniors or disabilities to maintain an active lifestyle.
Introducing our 2-in-1 Walking Frame Rollator, serving as both a walking aid and transport seat for seniors and disabilities.Equipped with dual braking system,height adjustable handle and sturdy construction,the walker ensures both comfort and safety.Foldability enhance convenience for users during tranportation.
Features
Specification
Pack Content
Note
Wheelchair function is intended for smooth level surfaces.
Yes, absolutely. The 2-in-1 Rollator is specifically designed for seniors and people with disabilities. It meets the needs of many Australian aged care environments with its dual braking system for safety, adjustable handle height (87-100cm), and 136kg weight capacity. The reversible padded backrest and lightweight 9kg aluminium frame make it ideal for maintaining independence while providing essential support and rest when needed.
The maximum loading capacity is 136kg, which covers most users. The rollator features a sturdy aluminium frame that's both lightweight (only 9kg) and highly durable, so you get strength without the bulk. The padded seat is 42 x 31cm and provides comfortable support for taking breaks during your day.
Yarra Supply offers Australia-wide free shipping on this product, so there are no hidden delivery costs. If you're not completely satisfied, we provide a 30-day returns policy, giving you peace of mind with your purchase. This makes it risk-free to try the 2-in-1 Rollator and see if it's the right mobility solution for you.
Yes, one of the standout features is the one-hand folding mechanism that collapses the rollator into an ultra-compact mode. This makes it incredibly convenient to store in a car boot, under a bed, or in a cupboard when not in use. It's designed for people on the go who need to transport their mobility aid easily.
This isn't just a walking frame—it's a 2-in-1 device that functions as both a walking aid and a transport seat. While traditional frames only help you walk, this rollator lets you take a seat whenever you need a rest, which is crucial for seniors managing fatigue or pain. The dual braking system gives you control when moving and security when stationary, and the 360-degree rotating 8-inch wheels work smoothly on flat Australian surfaces like shopping centre floors and paved paths.
Yes, the handle height adjusts from 87cm to 100cm, allowing you to customise the fit for ergonomic comfort. This is important because the right height prevents stooping and reduces strain on your back and shoulders during use. Whether you're taller or shorter, you can find your perfect height setting.
The rollator comes with a detachable satchel, so you can carry your phone, keys, wallet, or shopping items without using your hands. This is particularly useful if you're out and about at local shops or medical appointments. The reversible padded backrest adds both comfort and safety when seated, and you can position it based on your preference.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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