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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Bring natural elegance and function to your bathroom with this 2 Pcs Bamboo Wall Mounted Bathroom Towel Rail from the Clevinger range. Crafted from warm honey-colored bamboo, this minimalist towel rail features a generous 60 cm gap between fixings—perfect for draping larger towels while promoting faster drying through enhanced air circulation.
With its clean and organic aesthetic, it effortlessly blends into modern bathroom designs and complements other bamboo accessories in the Clevinger collection. Mounting is made easy and tool-free with included 3M adhesive tape and hardware, securing a neat, clutter-free look. BPA-free and eco-conscious, this towel rail combines form and function in one stylish accessory.
Made from high-quality, sustainably sourced honey-colored bamboo
Wide 60 cm spacing accommodates large towels while ensuring optimal air flow for quick drying
Minimalist, elegant design enhances bathroom decor and matches Clevinger bamboo accessories
Includes both 3M adhesive tapes and mounting hardware for easy installation
BPA-free construction for safe, eco-conscious use
Quantity: 2 pcs (two towel rails)
Material: Moso bamboo
Mounting Width (distance between fixings): 60 cm
Dimensions: Approx. 60 × 8 × 6 cm
Care Instructions: Wipe with mild soap and water, and optionally treat with mineral oil to prolong the bamboo’s natural finish
We offer a 30‑day money‑back guarantee. If you’re not completely satisfied, return the item within 30 days of receipt for a full refund.

Actual product packaging and materials may contain more and/or different information than that shown on our website. All information about the products on our website is provided for information purposes only. We recommend that you do not solely rely on the information presented on our website. Please always read the labels, warnings and directions provided with the product before using or consuming a product.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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