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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
Create a clean and privacy space for your cat with this thoughtfully enclosed litter box. It offers a spacious area for pooping and urinating while keeping odors contained. The top and front entry options make it adaptable for cats with different preferences, reducing litter tracking and making clean-up easier.
Made from high-quality 201 stainless steel, the litter tray is scratch-resistant, and easy to clean. The detachable structure, high sides, and ventilation slots help to control odors and prevent leaks. Comes with a scoop and a front foot ramp for easy access, this litter box is user friendly for your cat's needs.
Features
Specification
Pack Content
Yes, absolutely. This litter box has a generous 20L capacity, making it spacious enough to comfortably accommodate larger cats. The high sides (included in the design) provide plenty of room for your cat to move around while doing their business, which is especially important for bigger breeds.
The litter box uses a combination of high sides and a removable lid to effectively prevent urine leakage. When your cat exits, the pedals at the entrance catch any litter particles stuck to their paws, filtering and trapping them before they reach the floor. This design greatly reduces spillage and keeps the surrounding area clean. The detachable structure also makes it easy to check for any leaks and clean thoroughly.
Yes, this litter box features both top and front entry options, so your cat can choose whichever they prefer. This flexibility reduces litter tracking and helps accommodate cats with different preferences or mobility needs. Some cats prefer the privacy of a top entry, while others like the front entry with the included foot ramp for easy access.
The litter box has several odour-control features. The enclosed design with ventilation slots helps contain odours naturally. The top lid features a space where you can place deodorant packs to neutralise odours as they rise from the litter box, improving overall freshness around the area. The 20L capacity also means you won't need to change the litter as frequently, which helps maintain a fresher environment.
Very easy. The main litter tray is made from high-quality 201 stainless steel, which is rust-resistant and scratch-resistant from cat claws. The detachable structure means you can remove the tray easily for thorough cleaning. The product also comes with a scoop that attaches to the side for convenient storage and quick daily clean-ups.
The package includes the enclosed litter box with stainless steel tray, ABS lid, a scoop that can be attached to the side for storage, and a front foot ramp for easy access. It's a complete all-in-one solution for your cat's litter box needs.
Yarra Supply offers Australia-wide free shipping on this product, so you won't pay extra for delivery wherever you are. If you're not completely satisfied, we have a 30-day returns policy, giving you plenty of time to make sure it's the right fit for your cat and home. Just contact our customer service team with any questions about the process.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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