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All orders include free shipping within Australia. Please see any exclusions in our Shipping Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Same day dispatch for all orders placed before 2pm
All in-stock and ready for same-day dispatch or pick up.
OVERVIEW
Genuine Thermastar 26L NG (Natural Gas) continuous flow gas water heater. Used as a standalone water heater or as a solar compatible gas booster. Preset to 50 deg, user-adjustable between 40-50 degrees. (Instructions provided on Page 18 of the manual) Inbuilt anti-frost function, suitable for frost areas.
Made in Japan by Takagi, backed up by national warranty and warehouses in all capital cities. It is identical to Eternity T series, Leda, Kelvinator and Thermastar, just a different sticker. Takagi is the OEM manufacturer for all these brands. The gas approval certificate is provided in photos for your reference. You can actually see all these brands in the same certification held by the Takagi manufacturer.
Takagi has been highly regarded in Japan and in the international markets competing against the likes of Rinnai, Dux, Bosch, Rheem and Noritz. It has been in Australia for the last 15 years branded by others mentioned above and 10 thousand units are sold each year mainly into the builder market for new homes. Yarra Supply now brings it to the retail market.
Check out my store for the available remote controllers. Ask for a deal if bought as a combo.
TECHNICAL DETAILS
Manufacturer: Takagi
Model: TB-B260/B265
Energy Star Rating: 6
Thermal Efficiency: 81.7
Nominal Gas Consumption (MJ/h): 193 MJ/h
Weight (kg): 17.2 kg
Height plus bracket (mm): 570 mm
Width (mm): 350 mm
Depth (mm): 230 mm
Thread Size: 1/2" BSP (15 mm) for cold inlet and hot outlet water pipes; 3/4" BSP (20 mm) for gas inlet
Temperature Adjustment: 40-70 deg at 5 deg increment via the gas heater itself. 40-50 deg at 1 deg fine adjustment via optional remote controller.
Default Set Temperature: 50 deg, no tempering valve required when left at the default setting.
Gas approved and Watermark compliant
Rated Capacity: 26L/min
Gas Input: 199.8MJ/h
Water Supply Pressure: 340-1200kPa
SKU: T26NG
CONTENTS
Takagi 26L NG Gas Water Heater
Instruction Manual
Mounting Screws
3 years replacement warranty on the gas water heater.
10 years warranty on the heat exchanger.
The gas water heater MUST be installed by a licensed gas fitter and plumber. In case of warranty claims, the gas and plumbing compliance certificate must be provided, otherwise, the claim will be declined. The gas heater must be left on the installation site connected until our technician can be on-site and make the warranty assessment. If the unit is taken off-site, it is impossible to check for the cause of the defects.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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