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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

ATTENTION:
If the customer change their mind and want to cancel the order, please contact us within 2-3 hours after placing the order. Or, once the package is dispatched, we won\'t be able to intercept packages in transit. Please understand.
Yes, absolutely. This 36VF brushless drill delivers up to 58Nm of torque and features three operating modes: impact drilling, flat drilling, and screw driving. The high-efficiency motor provides variable speeds from 0-1950r/min, making it ideal for everything from drilling into timber and masonry to driving screws into hardwood. It's built for serious home and light commercial use across Australian homes.
You get everything you need to get started: the cordless drill itself, two 5.0A Li-Ion rechargeable batteries, a power adapter (110V-240V, 50-60Hz compatible), work gloves, and a storage box. Simply charge the batteries with the included adapter and you're ready to go. No additional purchases are necessary for basic drilling and driving tasks.
The kit includes two 5.0A Li-Ion batteries, which provide longer running time and more power compared to standard batteries. While specific charge times aren't listed in the product specs, having two batteries means you can swap them out and keep working while one charges. Li-Ion technology also means minimal self-discharge, so batteries stay charged for longer periods between uses.
Yes. Yarra Supply offers a 30-day returns policy, so if the drill doesn't work out for you, you have time to test it and make a decision. However, please note that orders can only be cancelled within 2-3 hours of placing them before dispatch. Once your package is on its way, we won't be able to intercept it in transit, so be sure about your purchase before checking out.
At AUD $59.95, this represents excellent value for a brushless motor drill. You're getting dual batteries, impact drilling capability, a maximum torque rating of 58Nm, an LED work light, and variable speed control—features typically found in more expensive models. The brushless motor technology is more efficient and durable than brushed alternatives, meaning longer tool life and better performance in demanding Australian conditions.
The three modes serve different purposes: impact drilling is for tough materials like concrete and masonry; flat drilling is for standard drilling into wood and metal; and turning mode is optimised for driving screws with the 25-speed torque adjustment. You also get a forward/reverse switch with a lockout mechanism for safety, and the tool won't change direction while the trigger is pressed.
Yes. The included power adapter supports 110V-240V input at 50-60Hz, which is the standard Australian mains supply. You can charge the batteries from any standard Australian power point. Just ensure you provide a valid physical Australian address at checkout (PO Box addresses aren't supported).
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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