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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Features:
Stainless Steel Construction: The litter box constructed of stainless steel pan, which is much stronger and last longer than plastic, stainless steel is known for exceptional strength and durability, highly resistant to wear and tear, scratches and staining more effectively, its non-porous surface prevents any absorption of liquids, odors, creating an environment that remains hygienic, easier to wash clean, ensuring that pet owners do not need to replace the litter boxes frequently
Thoughtfully Designed Entr: This cat litter box is designed with both front and top entry, providing convenient access for cats within 10kg, its front entry allows kittens to easily enter the box, while the top entrance offers a quick exit after they have ished their business, additionally, the hollow-out step effectively captures excess litter upon exit, reducing the spread of litter throughout the floor, maintain a clean environment
Enclosed & Semi-open Option: This versatile design accommodates different usage scenarios, when used semi-open or fully enclosed, it caters to the varying preferences of cats, some may appreciate having an enclosed area where they feel protected from potential disturbances during toilet, while others favor semi-open space that allows them to remain aware of surroundings, the lid is designed to match perfectly with the stainless steel base, convenient for cleaning and refilling the litter as needed
Pet-friendly Litter Box: The cat litter box features sides that measure 5.7 inches high, specifically engineered to effectively prevents urine from sputtering outside the box, minimizes the likelihood of litter spilling out during use, reduces messes on floors and carpets, thereby helping to maintain cleanliness in the surrounding area, the enclosed space provides a safer and comfortable toilet experiences, promoting a better hygiene habit among feline companions
Versatile Litter Box: Comes with litter scoop convenient to remove the trash, easily attaches to external box, a well-designed litter box plays a crucial role in maintaining hygiene in households with cats, it supports natural behaviors of felines by providing them with an appropriate space to eliminate waste, which is essential for their overall well-being, by encouraging these natural instincts, cat owners can help reduce stress and anxiety in their pets
Specifications:
Type: Cat Litter Box
Feature: Easy Clean, With Scoop
Animals: For small cats and kittens
Material: 40% Stainless Steel + 60% ABS
Color: Grey & Silver
Net Weight: 3.9kg/ 8.60 lbs
Fit kittens and full-grown cats within 10kg/ 22.05 lbs
Product Dimension: L * W * H 40x60x40.5cm/ 15.74x23.62x15.94 inch
Front Entry: L * W 21x20.4cm/ 8.26x8.03 inch
Top Entry: L * W 19.7x18.8cm/ 7.75x7.40 inch
Package Size: 61.5x41.5x19cm/ 24.21x16.34x7.48 inch
Package Weight: 4.4kg/ 9.70 lbs
Package Included:
1 x Cat Litter Box
1 x Litter Scoop
1 x Little Step
1 x Instruction Manual

Note-
- Keeping your litter box in a quiet area of your home will make your cat more likely to use it.
- Please refer to the measurement. Tiny measuring error is allowable in normal range.
- There might be a little color difference due to the monitor, camera or other factors, please refer to the physical item.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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