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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Yes, this humane live trap is specifically designed to catch possums, foxes, rats, cats, and rabbits without causing injury. The gravity-action door and sturdy door lock ensure the animal stays safely inside while you arrange relocation. The trap measures 81.5 x 26 x 32cm, making it ideal for medium-sized native and introduced species. Always check your local council regulations before trapping and relocating wildlife, as requirements vary across Australian states.
Very easy. Simply bait the trap with appropriate food (fruit for possums, meat scraps for foxes, grain for rats), then pull back the easy-set lever with a single hand to arm it. No tools or complex setup required. The two carrying handles make it safe and convenient to transport the trapped animal without direct contact, which is important for both your safety and the animal's welfare.
Yarra Supply delivers across Australia. Shipping costs and delivery times vary depending on your location and selected delivery method at checkout. Most orders arrive within 5-10 business days. We recommend selecting a tracked delivery option so you can monitor your order's progress to your address.
Yes. Yarra Supply offers a 30-day returns policy on this animal trap cage. If you're not satisfied with your purchase or it doesn't suit your needs, you can return it within 30 days of delivery for a refund or exchange. Make sure to keep your receipt and check the condition of the trap before returning.
This trap offers several advantages for Australian backyards. The one-handed operation makes it practical for homeowners, and the sturdy steel construction means it will last through multiple uses. At AUD $60.95, it's an affordable solution compared to professional pest control services. The humane design means you can safely relocate possums rather than harm them, which aligns with most Australian councils' preferred approach to native wildlife management.
The trap measures 81.5cm long, 26cm wide, and 32cm high. Before purchasing, measure any doorways, gates, or passages you'll need to move it through. The two carrying handles make it easier to manoeuvre through tight spaces, but you'll need clearance of at least 81.5cm in length and 32cm in height to pass it through your fence or shed without obstruction.
While this trap is sized primarily for medium animals like possums and foxes, it can also catch larger rats, cats, and rabbits. However, for very small rodents, you may want a smaller trap designed specifically for that purpose. The cage's steel construction is durable enough to handle repeated use for various pest control situations around your property.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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