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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Warning: Induction cooker not suitable !!!
- Capacity: 3-4cups/200ml
- Aluminum + Ceramic Material
- LFGB food grade
- Packing size: 14×12×17.5 cm
Remove all labels and packaging.
Hand wash all parts with warm water.
Rinse all parts thoroughly to remove any soap residue.
Make 2-3 pots of coffee to season the pot. Follow to use instructions below for each cycle.
To Use
Fill the lower chamber with cold water just below the valve.
Insert the funnel and fill it with ground espresso (do not tamp). nbsp;Remove any coffee grounds on the edge of the funnel
Tightly screw the upper part of the pot on to the base. Avoid using the handle for leverage.
Select burner size to fit bottom of pot. For gas stovetop, make sure the flame is not larger than bottom of pot. The flame should not come around the sides of the pot.
Place pot on the stovetop until the water boils and coffee begins to come out of the center post. There will be a gurgling sound during this process.
When the top of the pot is full of coffee, remove from stove. Hazel brown foam appears just seconds before the coffee is completely done.
Before pouring coffee, stir it in the upper chamber with a small spoon to equalize all the different coffee layers for optimum flavor.
Cleaning
Wash by hand with warm water.
Dry thoroughly with towel.
Do not reassemble the product until all parts are completely dry to avoid oxidation.
Do not use soap or detergent.
Do not use in dishwasher.
Do not use steel wool or other abrasive products.
Tips/Precautions
Use coffee ground specifically for a moka coffee maker. Don't use too fine ground coffee.
Periodically check the funnel, the filter plate and the washer for wear. Over time, they may need to be replaced.
Never use the pot without water.
Never use other contents besides coffee like teas, cacao powder or instant coffee as it will clog the filter plate.
If the heat is too high, coffee may have a burnt taste. Getting the optimum temperature for brewing may take some trial and error.
Store coffee grounds in airtight container, away from sunlight.
Use filtered water for best coffee nbsp;flavor.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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