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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Strengthen Logic Step by Step: This educational device combines interactive learning cards with a touch-screen interface, designed to enhance cognition and logic in a child-friendly, safe, and engaging manner.
Endless Learning Fun:
Fun and Eye Protection: Features a smart touch screen that avoids blue light damage, allowing for safe, electronic-free gameplay.
Materials and Safety: Made from food-grade ABS material with a round-corner design for safety and hands-free play.
Instant Voice Feedback: Provides multi-dubbing to encourage growth and make playing more enjoyable.
Appropriate Sound Levels: Dual-gear volume adjustment to ensure sound levels are suitable.
Type-C Charging: Supports Type-C charging, eliminating the need for dry batteries and ensuring longer playtime.
Design for Small Hands: Ergonomically designed to be easy for children to carry and grasp, suitable for home and outdoor play.

Yes, absolutely. The tablet is made from food-grade ABS material with rounded corners designed specifically for child safety. It features a smart touch screen that eliminates blue light damage, so there's no harmful radiation exposure. The device also supports hands-free play, making it a safer alternative to traditional screens. It's suitable for children and meets safety standards for interactive learning devices in Australia.
The Alilo tablet uses Type-C charging, which means no need for disposable dry batteries. This not only saves money but ensures longer, more sustainable playtime. A full charge provides extended use for learning and entertainment, and you can recharge it using any standard USB Type-C cable—the same charger you probably use for your phone or other devices.
Definitely. The tablet includes over 40 interactive learning cards with more than 180 words and games built in. This means there's plenty of variety to keep children engaged without needing to purchase additional content. The games are designed to strengthen logic and cognition step by step, making learning feel like play rather than a chore.
Yes, the Alilo tablet features dual-gear volume adjustment, so you can control the sound levels to suit your environment—whether that's a quiet home setting or outdoor play. The device provides instant voice feedback to encourage your child's learning, and the adjustable volume ensures it won't be disruptive to other family members or neighbours.
Yes, Yarra Supply ships throughout Australia. For specific delivery timeframes and costs to your postcode, check the shipping details at checkout on yarrasupply.com.au. If you're not completely happy with your purchase, Yarra Supply offers a 30-day returns policy, so you can buy with confidence.
The tablet is ergonomically designed specifically for small hands. It's lightweight and shaped to be easy for children to grasp and carry, making it perfect for both at-home learning and taking along on trips. The intuitive touch-screen interface means even young learners can navigate the games and activities independently.
Yes, this represents strong value for an interactive learning device. You're getting over 40 learning cards, 180+ games and words, eye-safe technology, food-grade materials, multi-language dubbing, and Type-C charging—all designed to support cognitive development. Compared to screen time on regular tablets or computers, the Alilo offers focused educational content without the blue light concerns, making it a worthwhile investment in your child's learning.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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