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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
Make stepping into your home, tub, or car easier and safer with our Portable Outdoor Half Step. Crafted from high-density polyethylene material, this step provides sturdy and durable construction, supporting up to 200kg of weight. Ideal for individuals with disabilities, poor mobility, and the elderly.
The Portable One Step Stool is a durable, joint-friendly aid made of high-density polyethylene. Ideal for adults and the elderly, it provides secure, non-slip support with non-slip pad. Easy to clean, it features a removable tread and 12 drain holes for outdoor use, ensuring safety use in various scenarios.
Features
Specification
Pack Content
The Portable One Step Stool has a weight capacity of 200kg, making it suitable for most adults and elderly users. It's constructed from high-density polyethylene material that's built to last, so you can rely on it for daily use around your home.
Yes, this step is designed for both indoor and outdoor use. It features 8 non-slip feet that grip securely on various surfaces, plus 12 drain holes to prevent water pooling. The removable plastic tread also provides excellent grip, and it's easy to clean with warm water and mild detergent—perfect for Australian outdoor conditions.
The Portable Half Step measures 49.5cm (length) x 40cm (width) x 9cm (height), making it compact and portable. These dimensions mean it should fit easily in most car boots, making it convenient to take with you for accessing higher car seats or helping passengers.
Yarra Supply offers Australia-wide free shipping on this product, so you'll save on delivery costs. If you're not completely satisfied, we offer a 30-day returns policy, giving you plenty of time to test it out in your home. Just contact our team if you need to arrange a return.
Absolutely. The step is specifically designed with joint-friendly features, providing secure and pain-free stepping assistance. It's ideal for elderly individuals, people with mobility difficulties, and those recovering from injuries. The non-slip surface and sturdy construction mean less strain on knees and hips when stepping up.
Yes, it's perfect for bathrooms. The removable plastic tread makes cleaning incredibly simple—just rinse it with warm water and mild detergent. The 12 drain holes also help water drain away, preventing mould and mildew buildup in wet environments like bathrooms.
This step stands out because it's built to last with high-density polyethylene construction, supports up to 200kg, and includes thoughtful features like 8 non-slip feet, a removable tread, and drain holes. Many cheaper alternatives lack these safety features and durability. At AUD $48.50, you're getting a quality, Australian-delivered mobility aid with a 30-day return guarantee from Yarra Supply—so there's no risk in trying it.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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