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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
A massage while you are at work? Sounds simply too good to be true! Actually, it is absolutely spot on with our 8-Point Massage Office Chair.
As you sit in the high-back premium faux leather seat, you have at your fingertips a wired remote control that brings on a soothing eight-point vibration massage aimed at four different parts of your body: upper and lower back, hips, and thighs. Choose from five vibration modes with four intensity levels and let the massage chair do its magic to relieve back tension, soothe aching muscles and provide all-round comfort. You can set it for 15, 30 or 60 minutes, perfect for that power nap or lunch break.
Naturally, the office chair itself is not short on exceptional qualities. A S-shape contoured backrest, tension tilt adjustment, and padded headrest and armrests all work in tandem to cup your body in complete luxury.
Take the stress out of your work with our 8-Point Massage Office Chair. Rest assured, every workday will be a comfortable one.
Features
S-shape high back design
Fully wrapped premium
PU leather
Cushioned lumbar support
Padded headrest and armrests
Tension tilt adjustment
Heated lumbar function
Five vibration modes - Pulsate, tapping, rolling, auto, kneading
Eight vibration massage points at four levels - Upper/lower back, hips, and thighs
Three timer settings
Four vibration intensity levels
Remote control with storage pouch
360° rotatable
Height adjustment
Five dual-wheel castors
SGS-certified gas lift components
Specifications:
Brand: Artiss
Power: 240V/50Hz
Seat material: PU leather
Base material: Metal
Massage point: 8
Massage method: Vibration
Timer settings: 15min, 30min, 60min
Colour: White
Overall dimensions: Please refer to gallery
Assembly required: Yes
Number of packages: 1
Package Content
Artiss Massage Office Chair x 1
Assemble Instruction x 1
This product comes with 1 year warranty
Shipments to the specific postcode-suburb combinations below are excluded. If you wish to proceed with orders to these zones with additional shipping costs, please reach out to us for assistance.


At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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