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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
100% PURE OAK HARDWOOD: Contains zero fillers, binders, oils, or bark. Enjoy a clean, robust smoke that enhances the natural flavour of beef, lamb, and game meats without chemical aftertastes.
HIGH BTU LOW ASH: Engineered for efficiency, these pellets burn hotter and longer than standard softwoods. The low moisture content (<10%) ensures fewer auger jams and less ash cleanup after your cook.
UNIVERSAL COMPATIBILITY: Perfectly formulated for use in all major pellet grill brands as well as portable smoke tubes.
CONSISTENT TEMPERATURE CONTROL: The uniform 6mm pellet diameter ensures a steady feed rate, allowing your smart grill to maintain precise temperatures from 80°C to over 260°C.
REUSABLE PACKAGING: Our pellets are packed in moisture-resistant bags to ensure they arrive dry and ready to burn.
Experience the authentic taste of wood-fired BBQ with ASMOKE Premium Oak Pellets.
Fuel your passion for outdoor cooking with the wood that pitmasters trust. ASMOKE 100% Natural Oak Wood Pellets provide a robust, medium-to-strong smoke profile that is versatile enough for everyday grilling but bold enough for competition-grade brisket.
ASMOKE pellets are made from 100% pure hardwood. This ensures a cleaner burn, higher heat output, and a flavour that is purely natural.
Why Choose Oak?
Oak is often called the "backbone" of BBQ. It burns hotter than fruit woods (like apple or cherry) but offers a smoother smoke than intense woods like Mesquite. This makes it the perfect all-rounder for Australian favourites:
Features
Specifications
Wood Type: 100% Natural Oak Hardwood
Net Weight: 20 lbs (Approx. 9kg)
Pellet Diameter: 6mm (Standard fit for all pellet grills)
Moisture Content: <10%
Ash Content: Low
Ideal For: Beef, Pork, Lamb, Baking, Pizza
Storage Advice:
Wood pellets are highly absorbent. To maintain peak performance, always store your pellets in a dry, airtight container or bucket. Avoid leaving the bag open in humid conditions or outside overnight.

In the Box:
1 x 9kg (20lb) Bag of ASMOKE 100% Natural Oak Wood Pellets
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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