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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
This Grey BKT Ergonomic Seat Cushion is designed to provide comfortable lumbar, back, hip, and coccyx support for daily sitting. With its one-piece molded structure, curved back support, and cushioned seat surface, it helps support a more upright sitting posture while improving comfort during long periods of sitting.
Suitable for users weighing 50–75 kg, this ergonomic support cushion is ideal for office work, home living, study, and floor seating. The supportive PP resin base provides stable back support, while the soft fabric cushion and high-density slow-rebound padding offer a comfortable sitting experience. Ventilation openings on the back help improve airflow and reduce heat build-up during extended use.
Features
Specification
Package Contents
Note:
Yes, the BKT Cushion is specifically designed for users weighing between 50-75kg. The extra-large seat has a contoured structure that ensures proper weight distribution and reduces pressure on your lower back and hips. If you're within this weight range, this cushion will provide reliable ergonomic support whether you're working from home or sitting for extended periods in the office.
Yarra Supply offers Australia-wide free shipping on the BKT Cushion, so you won't pay extra for delivery no matter where you are in the country. Delivery timeframes vary depending on your location, but standard delivery typically takes 5-10 business days. You can check the exact delivery estimate for your postcode at checkout.
Absolutely. Yarra Supply offers a 30-day returns policy, so if the BKT Cushion doesn't meet your expectations, you can return it within 30 days for a refund or exchange. This gives you peace of mind to try the product risk-free and see if it helps with your posture and back support.
The BKT Cushion is versatile and can be used in multiple settings. You can place it directly on your existing office chair, lounge sofa, or even on the floor. It offers stability and support in all these scenarios, so you don't need to buy a new chair. The patented ergonomic design provides lumbar and tailbone support regardless of where you use it.
The BKT Cushion stands out because it's made with high-quality polypropylene (PP) and polyester fabric, making it durable yet lightweight. It features specialised tailbone protection in the lower seat area, which is beneficial if you suffer from coccyx pain. The ventilation holes at the back prevent heat build-up during long sitting sessions, and at AUD $103 with free Australia-wide shipping from Yarra Supply, it's competitively priced compared to imported alternatives.
The BKT Cushion is designed with a contoured seat structure and high elastic cotton filling that provides stability. When placed on a chair or sofa, it sits securely due to its weight and ergonomic shape. However, if you're concerned about movement, you can use a non-slip mat underneath or simply place it on a surface with texture, like most office chairs and sofas have.
Yes, the BKT Cushion is specifically engineered for posture correction and lower back pain relief. It uses ergonomic principles and a leverage effect to naturally push your waist, encouraging proper spinal alignment. The full lumbar and tailbone support makes it ideal for people who sit for long periods and experience strain. The high elastic cotton filling absorbs impact, making it particularly helpful for those with existing back discomfort or tailbone pain.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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