You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
This Blooming Flower Tea Box features a selection of 4 hand-tied blooming teas,
each crafted with a fragrant jasmine green tea base and delicate edible flowers
that unfurl into elegant floral displays when steeped in hot water.
What's Inside:
4 blooming flower tea balls
Each tea reveals a unique flower shape as it brews
Flower arrangement and shape may vary in every box
Taste Profile:
Light and soothing jasmine green tea with a soft floral aroma and a naturally sweet finish.
Brewing Tips:
Best viewed in a clear glass teapot or tall glass
Add freshly boiled water (90–95°C) and watch the flower bloom
Steep for 3–5 minutes and enjoy up to 2–3 infusions
? Perfect for:
Gifting, tea ceremonies, or a moment of calm and beauty in your day.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID · Description of the issue · Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
Shipping Surcharges
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance. Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
Shipping Locations
We currently ship across Australia, and selected products are also available for delivery to New Zealand. If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Processing & Delivery Time
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Order Tracking
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
Delivery Issues & Cancellations
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
Returns Note
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
