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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
With three 3L pans, two fuel holders and a foldable frame,the 9L bain marie bow food buffet warmer pan will maintain food warm and fresh.Perfect for restaurants, buffets, and catering services.
The 9L Bain Marie Bow Food Buffet Warmer Pan offers durable stainless steel construction for rust-free and easy-to-clean maintenance. With fuel holders, the chafing dishes maintain food warm and fresh.It includes three 3L pans to hold different food at the same time. Suitable for professional catering and home use.
Features
Specification
Pack Content
The Alston 9L Bain Marie uses two fuel holders to maintain consistent heat. With standard fuel canisters, you can expect 2-3 hours of continuous warming, depending on ambient temperature and fuel type. The water pan design (55.8 cm x 35.5 cm x 9.5 cm) distributes heat evenly across all three 3L food pans, keeping dishes at safe serving temperatures throughout your event.
This chafing dish is perfect for both professional catering and home use. With three separate 3L pans, you can serve different dishes at once – ideal for dinner parties, family gatherings, or backyard entertaining. The foldable frame and stackable design also make it easy to store in a standard home kitchen when not in use. Many Australian homeowners use these for weekend gatherings and special occasions.
Your purchase includes everything you need to get started: 1 foldable stainless steel frame, 3 food pans (3L each), 1 water pan, 1 lid, and 2 fuel holders. You'll just need to purchase fuel canisters separately – these are widely available at kitchenware and party supply shops across Australia. The entire set is ready to assemble straight out of the box.
Yarra Supply offers Australia-wide free shipping on this buffet warmer, so you won't pay extra for delivery anywhere in the country. If you're not completely satisfied, we offer a hassle-free 30-day returns policy. Simply contact our customer service team within 30 days of purchase, and we'll arrange a return or replacement. Most Australian customers receive their order within 5-7 business days.
Yes. The Alston is made from food-grade 410 stainless steel with a 2mm thick frame and 0.6mm body thickness, specifically designed to resist rust and corrosion. After use, simply hand wash all components with warm soapy water – the smooth stainless steel surface won't stain or retain odours. This durability means your warmer will look professional and last for years with minimal maintenance.
The assembled unit measures 64 cm long x 36 cm wide x 32 cm high, making it a compact yet spacious solution for most catering tables and kitchen benches. The foldable frame design means you can also collapse it down for compact storage and transport. For reference, each individual 3L food pan is 17 cm x 32.5 cm, so you could theoretically use them separately if needed for smaller events.
The 9L capacity with three separate pans means you're getting three warming stations for the price of a quality single warmer. This lets you serve variety at your event – perhaps a main, sauce, and vegetable warming simultaneously. The stainless steel construction (compared to cheaper aluminium alternatives) is more durable, resists rust better, and maintains professional appearance over time. At $75 from Yarra Supply, you're getting commercial-grade equipment at a genuine home user price point, backed by Australian customer service and our 30-day returns guarantee.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
Loved the presentation and is a real space saver on the buffet table.
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