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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
CARLA HOME Bamboo Laptop Lap Desk with Cushion, Angle Adjustable and Sleeve Case Bag for Office and Home
This item stands out for the following characteristics:
Key features:
The box includes the product and all its components and a simple instruction set. One product for package.
"Change of Mind Return Policy
Upon approval of a COM return, we will issue a prepaid return label. Items must be returned using this label only — returns sent without our issued label cannot be identified or processed by our warehouse, and no refund can be issued.

A restocking fee of 10% of the item price and the shipping fee, plus the return shipping cost (confirmed at the time of authorisation), will be deducted from the refund.
Yes, the CARLA HOME Bamboo Lap Desk accommodates laptops and tablets up to 17 inches, making it suitable for most standard laptops and gaming setups. It includes a built-in mouse pad and dual bolster cushions for extended gaming or work sessions. The adjustable angles—with six different height and tilt options—let you find the perfect position for your screen, whether you're gaming, working, or streaming content.
Yarra Supply processes orders for delivery across Australia. For specific delivery timeframes to your location, check your cart during checkout. The good news is that you have peace of mind with Yarra Supply's 30-day returns policy, so you can try the lap desk risk-free. If it doesn't suit your needs, simply initiate a return within 30 days of purchase.
Absolutely. The lap desk features built-in ventilation holes that efficiently cool your laptop during extended use, so you won't experience overheating issues when working for hours. Combined with the raised design and airflow underneath, this prevents heat buildup—a common problem with lap work. The bamboo material itself also naturally dissipates heat better than plastic alternatives.
This isn't just a basic tray. The CARLA HOME desk combines multiple features: six adjustable angle settings for ergonomic positioning, a heat shield to protect your legs, integrated tablet and phone holders, a mouse pad, dual cushions for comfort, and it even includes a waterproof carrying case. Plus, the upgraded design with metal supporters provides actual stability—no slipping or wobbling like you'd get with a pillow. It's designed for professionals and gamers who need proper support during long sessions.
The case is genuinely practical. It's made from water-resistant Oxford cloth and PU leather with a soft velvet interior, so it properly protects your laptop or tablet up to 17 inches. The zipper lock keeps everything secure, and the slim design means you can store the entire desk in a bag or under your bed when not in use—perfect for Australian homes where space is often at a premium. It's built for portability, whether you're taking it between rooms or travelling.
Yes, it's specifically designed for bed and sofa use. The dual bolster cushions provide support and comfort on soft surfaces, and the ventilation holes help keep your laptop cooler—important during Australian summer months when indoor temperatures can spike. The adjustable angles mean you can tilt it to prevent heat from being trapped underneath, and the heat shield protects your legs from laptop warmth. It's ideal for working from home during hot weather.
Yes. The metal supporters underneath the desk pad allow you to easily adjust between six different displaying angles and heights without removing your laptop. This makes it easy to find your optimal position for different tasks—lounging position for browsing, upright position for typing, or a reclined angle for video calls. The adjustment system is simple and doesn't require tools.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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