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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
Coming in a set of two parts, the 32x21cm cast iron BBQ grate is a high-quality replacement part for Weber models Q100, Q1000, Q1200, and Q1400.
Introducing our cast iron BBQ grates, ideal replacements for Weber Q100, Q1000, Q1200, Q1400 series grills. Made of cast iron, it features a natural non-stick surface with proper seasoning, ensuring even heat distribution. The set includes two grates and a convenient stand for safe holding. It is easy to clean and maintain.
Features:
Specification:
Pack Content:
Yes, these cast iron grates are specifically designed as replacement parts for Weber Q100, Q1000, Q1200, and Q1400 series grills. They measure 32x21cm, which is the standard size for these models. If you're unsure about your exact model, check your grill's manual or contact us before purchasing.
Cast iron is one of the most durable cooking surfaces available. These grates are made from solid matte cast iron and are corrosion-resistant and rustproof. With proper care—keeping them dry after use and seasoning them occasionally with high-temperature oil—they can last for many years, often outlasting the grill itself. They'll handle even heat distribution beautifully for all your culinary adventures.
The grates come with a natural non-stick surface thanks to proper seasoning at the factory. However, to maintain and enhance this non-stick finish, we recommend applying a light coat of high-temperature cooking oil before your first use and after cleaning. This helps preserve the seasoning and improves the non-stick properties over time.
Cleaning is straightforward. While the grates are still warm (not hot), use a grill brush to scrape off food residue. For stubborn spots, add some detergent and water to scrub them clean. The key to longevity is keeping the grates dry after use—moisture can cause rust over time. Dry them thoroughly with a cloth after cleaning, and store them in a dry place. The included grate holder keeps them safe and organised when not in use.
This pack includes 2 cast iron cooking grates and 1 convenient grate holder stand. The total weight is 4.2kg. The holder is perfect for safely storing and displaying your grates, keeping them protected and easy to access when you need them.
Yarra Supply offers Australia-wide free shipping on this product, so you won't pay extra for delivery anywhere in Australia. We also back our products with a 30-day returns policy, so if these grates don't fit your Weber or you're not completely satisfied, you can return them hassle-free. Just check your model compatibility before ordering to ensure they're the right fit for your Q100, Q1000, Q1200, or Q1400 series grill.
At $59.95 for a set of two grates plus a holder, these offer excellent value for Australian buyers. You're getting solid cast iron construction that rivals OEM (original equipment manufacturer) quality, but at a fraction of the typical cost. Plus, with Yarra Supply's Australia-wide free shipping and 30-day returns policy, you're shopping with confidence. Cast iron's superior heat distribution and durability make it a smart long-term investment for your Weber Q series grill.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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