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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
A fun and functional sports toy for your cat's health and happiness, this indoor cat exercise wheel encourages your cat's daily activity, helping to prevent obesity and support a healthy lifestyle. With an upgraded running surface and low noise mechanism, it keeps your feline friend both safe and entertained without disturbing your family.
The running wheel consists of a sturdy HDF frame, noise-reducing rollers, and a wide, stable base to support cats of all sizes. Safety latch provides controlled access to the wheel, ensuring your cat exercises only when supervised, and stays safe from accidental overuse or potential injury. Easy to assemble and the detachable, washable carpet makes cleaning simple.
Features
Specification
Pack Content
Yes, the Cat Running Wheel is designed to accommodate cats of all sizes. It features a wide and reinforced base that ensures maximum stability during use and can withstand the energetic activity of both smaller and larger cats. The anti-slip carpet provides secure grip for all paw sizes, making it safe and comfortable for your feline friend regardless of their weight or breed.
This wheel is genuinely quiet compared to standard cat exercise wheels. It uses silent rollers and a noise reduction circular motion system, which means your cat can run freely during the day or night without disturbing your family's rest and sleep. The upgraded running surface and quiet mechanism make it ideal for apartment living or homes where noise is a concern.
Absolutely. The carpet is detachable and fully washable, making cleaning simple and hassle-free. You can remove it regularly to keep the wheel hygienic for your cat and maintain the anti-slip properties. This is especially useful if you have multiple cats or want to keep the running surface fresh and clean.
The wheel comes equipped with a safety latch that gives you complete control over access. During the day when you're home and can supervise, you can turn the latch to allow free spinning. At night or when you're away, you can securely lock it to prevent unwanted activity and reduce the risk of overexertion or injury. This is a great feature for managing your cat's exercise routine.
This Cat Running Wheel at AUD $102 offers superior quality and durability compared to budget alternatives. It features a high-density fibreboard (HDF) frame with scratch-resistant carpet for excellent wear resistance and long service life. The upgraded running surface, noise-reducing rollers, and wide stable base combine to provide both safety and longevity. Plus, the detachable runway and safety latch give you features that cheaper models simply don't have.
The Cat Running Wheel is designed for easy assembly and comes with all necessary components included. While exact assembly time isn't specified, the straightforward design and included instructions mean most cat owners can have it set up and ready for their furry friend within an hour or so. No specialised tools or technical knowledge required.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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