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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The ChargeCore SafeCharge Max 20000mAh Black power bank uses advanced LiFePO₄ technology for enhanced safety, durability, and a longer lifespan, delivering reliable power for years.
Cooler. Safer. Built to last:
LiFePO₄ power banks deliver a cooler, longer-lasting way to stay charged every day. With added heat resistance and rugged durability, they offer extra safety and stability wherever life takes you.
More power, less worry:
Charge your phone more than twice on a single cycle*. Great for weekends away, long days out, or powering through when theres no outlet in sight.
Speed Matters:
Get 50% charge in 30 minutes*. This 20W USB-C fast charger powers your iPhone 16 or Galaxy device up to 4 faster than standard USB.
Built to last:
Ready for more: LiFePO₄ technology delivers up to 5000 charge cycles* far beyond standard lithium-ion. Thats years of daily use with less wear, fewer replacements, and power you can count on.
Power you can rely on:
Backed by a 3-year warranty for peace of mind that lasts as long as the powerbank does.
Fly with power
Airline-approved and carry-on ready, this power bank lets you charge mid-flight without a second thought. No check-in, no stress just power, wherever youre headed.
Power you can see:
The digital LED display shows your exact battery percentage no more guessing from blinking lights. Know exactly how much power you have, and when its time to recharge.
One cable. Three devices:
Charge your iPhone, Android, and earbuds all at once with a single USB-A to dual USB-C and Lightning cable. One port. More power. Less clutter.
Power everything. All at once:
Top up your phone, earbuds, and smartwatch together no waiting, no taking turns.
One power bank. Every device:
Charge your iPhone, iPad, Android, or Nintendo Switch all from one power bank. No extra chargers. No extra weight.
Designed for peace of mind:
Enhanced fire and heat protection keeps you safer every day even when left in a hot car or used under the harsh Aussie sun.
More ports. More power:
Charge faster and smarter with triple ports perfect for topping up your tablet, phone, and accessories on the go.
Disclaimer: *Charging estimates are based on iPhone 15 Pro. PD20W fast charging is available via the USB-C port. "Lasts 5x Longer" refers to the extended lifespan of LiFePO4 battery technology, which endures up to 5x more charge cycles compared to standard lithium-ion batteries. Charging performance depends on device model, battery size, charging conditions, and efficiency losses.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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