Click-in Battery For Dyson V11 & V15 Vacuum Cleaners

Frequently Asked Questions

Is this battery compatible with my Dyson V11 or V15?

Yes, this Click-in Battery (SKU: V424-DY-BATV11) is specifically designed for select Dyson V11 and V15 stick vacuum models. It uses the compatible part number 970343-04 and features a 25.2V voltage output that matches these models. However, we recommend checking your vacuum's model number before purchase. If you're unsure, contact Yarra Supply's customer service team and they'll confirm compatibility for your specific model.

How long will this battery last on a single charge?

This replacement battery has a capacity of 3000mAh (100.8Wh), which is the same as genuine Dyson batteries for these models. Runtime depends on which power mode you're using—eco mode typically lasts longer than high power mode. Most users can expect 40-60 minutes in eco mode or 10-15 minutes in high power mode, similar to original batteries. Actual runtime may vary based on your cleaning habits and vacuum condition.

How quickly will my order arrive in Australia?

Yarra Supply offers Australia-wide free shipping on this battery. Standard delivery typically takes 3-5 business days to most Australian addresses. You'll receive tracking information via email once your order is dispatched, so you can monitor your package's progress. If you need it urgently, check out whether express shipping options are available at checkout.

Is this battery safe to use and properly certified?

Absolutely. This battery is tested and certified to the highest safety standards, including IECEE and UL international certifications, plus Australian electrical safety standards with C-Tick marking. It uses high-quality lithium-ion cells (A-grade) and has undergone rigorous testing to ensure reliability and safe operation in your Dyson vacuum. You can use it with complete confidence.

What if the battery doesn't work or I want to return it?

Yarra Supply offers a hassle-free 30-day returns policy on all products, including this battery. If you experience any issues or simply change your mind, you can return it within 30 days for a refund or exchange. Make sure to keep your receipt and packaging, and contact Yarra Supply to arrange the return. Most returns are processed quickly, so you won't be without your vacuum for long.

How does this compare to the genuine Dyson battery?

This replacement battery matches the specifications of genuine Dyson V11 and V15 batteries—same 3000mAh capacity, same 25.2V voltage, and same runtime performance. The key difference is the price: at $137.95, it's significantly more affordable than official Dyson replacements while maintaining the same quality standards and certifications. You get reliable power and safety without the premium price tag.

How do I install this battery in my Dyson vacuum?

Installation is straightforward with the click-in design. Simply locate the battery slot on your Dyson V11 or V15 (usually near the trigger handle), align the battery, and push it in firmly until you hear a click. It should be secure and flush with the vacuum. Remove it by pressing the release button and pulling gently. No tools or technical knowledge required—it takes less than 30 seconds.