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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Filtered, clean and pure water on demand. With the Devanti Countertop Water Cooler, it could not be any easier. The large 22-litre water purifier container ensures that ample drinking water is always on call without hassle. Better still, the food-grade plastic container is refillable to ensure you can always have water anytime without having to wait for delivery of bottled water. Thanks to its 7-stage filtration system with two replacement filters that ensures your water tastes great and free of harmful chemicals and impurities. The cooler comes with three taps to deliver water at hot, cold or room temperature options. Plus, the cooler also comes with a smart detachable water guide plate that allows you to use bottled water if needed. The cooler is designed for safe use with protection against overheating, over-current, drying out and electric shocks. Not least, the cooler can be placed on any counter top for convenient use and the anti-slip feet ensure that the ensemble stays firmly in place.
*Note: Before using water cooler, please fill in water first and then switch it on to prevent any cooler malfunction.
Features
Fits on countertop/ benchtop
22L water filter container
Electronic cooling technology
Food-grade plastic
7-stage filtration system
(Come with two replacement filters)
Purifies up to 3000L tap water
Removes impurities and odours
Mineralises water to correct pH level
Three taps
Cold, hot and room temperature water spouts
LED indicators
Hot/cold water on/off switch
Removable water guide plate and drip tray
Anti-slip feet
Over-current protection
Electric-shock protection
Anti-dry protection
Overheat safety protection
Smart water guide plate
(Note: Plug in water guide plate when using bottled water. Unplug it when using water filter container.)
***Note: To prevent water leakage, insert the valve correctly into the ball float before attaching the ball float to the water bottle. Please watch the video.
Specifications:
Brand: Devanti
Bottle load type: Top-loading
Control type: Push button
Container capacity: 22 litres
Material: Metal and plastic
Filtration system: 7-stage
Filtration elements: Activated carbon/ Red mineral balls/ White mineral balls/ Ceramic/ Filter cloths
Voltage: 220-240V
Frequency: 50/60Hz
Heating power: 500W
Cooling power: 65W
Three taps: Hot/ cold/ room temperature
Hot water tank: 1.1L
Heating Capacity: 5L per hour
Hot water temperature: 80℃-95℃
Cold water tank: 3L
Cooling Capacity: 1L per hour
Cold water temperature: 13℃-15℃
Cable length: 163cm
Colour: Black
Overall dimensions:
Water cooler: 31cm x 30.5cm x 52cm
Water purifier container: 28cm x 28cm x 55cm
Water filter: φ8cm x 18.5cm
Package Content
Devanti Water Cooler x 1
Water Filter Container x 1
Replacement Filter x 2
Bonus Filter Cloth (4 different types) x 1 pack
User Manual x 1

This product comes with 1 year warranty
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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