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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The "Daimond Bird" Nebuliser - newly designed handmade and modern essential oil diffuser. Perfect for modern home. A truly exquisite unit to aromatise and sparkle up your household.
Utilising clever air pump technology the nebulising unit delivers a cool and pure atmospheric essential oil vapour.
Once your chosen essential oils are added, air is pumped into and swirls from within the glassware reservoir, atomising the essential oils within and sending an absolute aromatic mist into your environment lasting a few hours (for any space up to 50 square meters)
No water is required and no heat is used, both of which may diminish the delicate, aromatic and therapeutic properties of essential oils.
A very chic, minimalistic and effective essential oil delivery system. An eco friendly design, featuring individually hand blown glass combined with Nordic beech.
Features:
Aesthetically pleasing design with exquisitely hand blown glassware.
Conveniently easy to use screw switch design.
Neat, clean and eco friendly with minimal plastics utilised.
Stylish and contemporary design to complement any decor.
WHY A NEBULIZING DIFFUSER? There is no more effective aroma diffuser on the market than this. Diffuse the purest and natural essential oils across a large area in a very short period of time effectively.
WHAT MAKES IT DIFFERENT? Uses ONLY pure essential oil. NO WATER to dilute the scent or to grow mold. NO HEAT to change the therapeutic properties of your oils. NO PLASTIC to leach toxic chemicals.
HOW DOES IT WORK? Uses a whisper-quiet, ultra-durable air pump to naturally atomize pure essential oil into millions of tiny micro-particles your body can absorb quickly. Has an elegant LED mood lighting that can be turned off/on.
WHAT'S IT MADE FROM? 100% soft pine wood painted with water based lacquer, with individually hand-blown glass reservoir.
Why Glass?
It is important to realise that while pure essential oils are 100% natural (with no artificial chemical added), over time they are corrosive to plastics. You must not put essential oils in prolonged contact with anything made of plastics.

In some cases, potentially carcinogenic particles from harmful plastics may find their way into the essential oil, making them dangerous when diffused. Always use materials made from glass to store and diffuse essential oils.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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