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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Get ready for more support! VEVOR's drywall stilts can easily hold up to 228 lbs. Made of robust aluminum alloy, featuring rust-proof, non-deformed, and optimal stability performance. Get ready to set the standard! In addition, you no longer have to worry about breakage due to its long service life.
Are you tired of restrictions? Adjust to any challenge effortlessly! Through the screws, you get an easy height adjustment from 24 to 40 inches to meet various working needs. Additionally, thanks to the 3-position heel bracket design, our aluminum tool stilts accommodate most foot sizes ranging from 10.6 to 11.4 inches, ensuring comfortable uses for most users.
The aluminum drywall stilts are upgraded with soft PVC pads, ensuring that the legs remain firmly secured without any discomfort. Also, the knee straps are durable and not easy to break, which is cost-effective and provides maximum comfort. Reliability and comfort are just a click away!
In addition to solid nylon straps that ensure your security, the drywall walking stilts also adopt dual shock-absorbing springs to maintain your balance while you walk, so you can easily stand alone. The stilts will give you a leg up on your next big project; the bottom rubber bases increase the friction on the ground to avoid slipping and scratches.
Join the thousands of satisfied users that are putting up drywall, painting, working in home decoration, tree pruning, electrical work, etc. Our adjustable stilt tool has a lightweight construction that is effortless to adjust and recommended for professionals. Take your work to the next level!
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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