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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
This USB heated blanket cape is a cozy and versatile wrap designed for both warmth and convenience. Featuring a front zipper, it can be worn as a shawl or laid flat as a blanket, making it suitable for home, office, or travel use. The soft touch and gentle heating function provide comforting warmth on chilly days, helping you stay relaxed and cozy wherever you are.
With a stylish design, this heated cape offers three adjustable heat levels and is powered by USB, allowing you to connect it to a power bank. A hidden pocket securely stores the USB cable and power source. Built-in overheat protection automatically shuts off to prevent any risks. It supports both machine washing and hand washing.
Features
Specification
Pack Content
Yes, this heated blanket is designed with built-in overheat protection that automatically shuts off to prevent any safety risks. However, we recommend using it on the Low or Medium setting (40-50°C) while sleeping, and always ensure the USB cable is secured in the hidden pocket. If you're concerned about leaving it on overnight, it's best to use it while awake and remove the power source before bed.
Absolutely. Once you disconnect the USB power bank from the hidden pocket, the blanket supports both machine washing and hand washing. The flannel fabric is designed to be durable and resistant to pilling, shedding, and shrinking, so it will maintain its softness and quality through regular washing. Just make sure to remove the power bank completely before washing.
Great question! Yarra Supply offers Australia-wide free shipping on all orders, so whether you're in Sydney, Melbourne, Brisbane, or regional areas, you won't pay extra for delivery. If the heated blanket doesn't meet your expectations, we offer a 30-day returns policy, giving you plenty of time to test it out and decide if it's right for you.
Battery life depends on which heat setting you use and the capacity of your power bank. The blanket draws 10W of power, so a standard 10,000mAh power bank (which stores approximately 37Wh) would typically provide 3-4 hours of continuous use on High setting, and longer on Medium or Low settings. We recommend using a quality power bank with at least 10,000mAh capacity for extended use during work or travel.
This heated blanket shawl offers several advantages over traditional electric blankets, especially for Australian living. It's portable and wearable, so you can use it while working at your desk, driving, or relaxing on the couch without needing to be in bed. The USB-powered design means you can use it with a power bank during load-shedding or outdoor activities. At just AUD $48, it's affordable, and the washable flannel fabric is perfect for Australia's varying climates. Plus, three temperature settings (40-55°C) let you stay cool in warmer months by using the Low setting for light warmth.
Yes, this blanket will work with any standard USB power bank you already own. It comes with a USB cable that connects to the blanket's heating element, and you simply plug it into your power bank's USB output. The hidden pocket in the blanket is designed to hold both the cable and power bank neatly, so everything stays organised and secure while you're wearing or using it.
Yes, the blanket is crafted from high-quality flannel specifically chosen for its skin-friendly properties. The soft-touch, plush texture is gentle against the skin and designed to be breathable, so it won't cause irritation or overheating. The fabric is also resistant to pilling and shedding, which means it stays soft and comfortable wash after wash. If you have sensitive skin, we'd recommend starting on the Low heat setting to test your comfort level.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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