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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Introducing the Equipmed Bath Transfer Bench - your ultimate bathroom seating assistance. Whether you require assistance getting into and out of the bath or shower, transferring from an Equipmed mobility aid, or caring for a loved one this lightweight, ergonomic, and user-friendly design ensures you or your loved one get the support they need.
CRAFTED WITH CARE
Our Bath Transfer Bench is meticulously crafted from high-quality extruded aluminium tubing and durable, easy-to-clean sanitary plastic. The comfortable blow-moulded non-slip seat guarantees a secure and relaxing experience. With corrosion-free aluminium legs, it can easily support up to 125kg in weight.
ENHANCED COMFORT AND CONVENIENCE
Equipped with AquaShield pad on the arm, our transfer bench offers both comfort and protection. The water-resistant pad prevents germ and bacteria growth, ensuring a hygienic experience. The non-slip seat further reduces the risk of accidents, providing additional safety during use. Its lightweight construction allows you to effortlessly move it wherever you need it.
VERSATILITY AT ITS BEST
Our transfer bench caters to your specific needs with independent adjustable aluminium legs you can set up your bench and keep it level when using it in a step-up bath or shower. It also has a reversible chair arm to suit a shower or bath set-up. Easily set the height of each leg from 47cm to an impressive 58cm. Experience a personalised and comfortable seating experience, making your daily personal care routine a breeze.
RELIABLE SAFETY AND STABILITY
The aluminium legs are equipped with large non-slip rubber feet, ensuring a firm grip on most surfaces. Say goodbye to worries about slippage and enjoy unwavering support while using the transfer bench. Feel confident and secure as you sit and stand with ease.
YOUR ALL-IN-ONE SEATING COMPANION
This versatile transfer bench is your perfect companion for everyday use. Whenever you need extra assistance, Equipmed is there to support you. Experience the utmost quality, comfort, and safety with the Equipmed Shower Transfer Bench. Make your daily routines more manageable and enjoy the peace of mind it brings to your bathing experience.
Equipmed - The Independence You Deserve
ALWAYS READ THE LABEL AND FOLLOW THE DIRECTIONS FOR USE.


We accept Change of Mind returns for 14 days after you have received the item in cases where you have changed your mind or made an incorrect purchase and wish to return the product. This also applies to orders canceled when the item has already been dispatched from our warehouse. The item must be in a re-saleable condition to qualify for a change of mind refund. Deductions may apply including Initial and Return Shipping, as well as restocking fee of 10% of the product price
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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