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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Kicking your fitness goals has just become easier with our Everfit Scale. Equipped with four high-precision sensors, the scale measures 23 unique parameters including weight, BMI, body fat ratio, lean mass, water percentage, muscle mass, bone mass and more, so you can see a complete picture of your health. The scale shows measurements in three units (kg, lb and st-lb) with a weight capacity of 180kg, 400lbs or 28st. The scale has a durable 6mm thick tempered glass platform, and the entire super slim ensemble is only 20mm thick for easy storage and maintenance. To use the scale, just download the Scale Up app onto any iOS or Android phone, open the app and pair the scale to your phone using Bluetooth. The scale will display the results on the large LCD display after each weigh-in and you can store data for up to 99 users. With other great features such as baby scale mode, low power/overload indication and auto on/off, our scale makes keeping track of your health fast and easy.
Features
Android or iOS system via Bluetooth (Bluetooth 4.0)
Measures 23 parameters
Four high precision sensors
6mm thick tempered glass platform
20mm thick slim design
180kg weight capacity
Large LCD display
Baby scale mode
Low power indication
Overload indication
Auto on/off
Specifications:
Platform material: Tempered glass
Capacity: 5kg to 180kg
Division: 100g
Unit: kg/lb/st-lb
Memory: 99+ persons
Power: 2 x 1.5V AAA batteries (not included)
Overall dimensions: 30cm x 30cm x 2.4cm
Colour: Black
Assembly required: No
Number of packages: 1

Package Content
1 x Body fat scale
1 x User manual
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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