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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
Keep your pets safe and secure with this Extra-tall Safety Gate, perfect for preventing even the most agile climbers from jumping over. Standing at 150cm tall, this gate ensures peace of mind for pet owners looking to restrict access to certain areas in the home.
Designed with 3.5cm encrypted gap between the railings, the 150 tall safety door offers a two-way door opening mechanism. It fits openings from 76 to 82cm wide, and its durable iron construction with a black finish guarantees longevity. Plus, the no-drill installation makes it easy to set up without damaging your walls.
Features
Specification
Pack Content
Yes, the extra-tall 150cm design is specifically engineered to prevent even agile and climbing pets from jumping over. The height combined with the secure railing design makes it ideal for keeping cats, small dogs, and other pets confined to safe areas of your home. The 3.5cm gaps between railings are also small enough to prevent pets from squeezing through.
This security gate fits doorway openings between 76cm and 82cm wide. This range covers most standard Australian doorways, hallways, and staircase openings. If your opening is smaller than 76cm or larger than 82cm, this model won't be suitable, so measure your space before purchasing.
No drilling is required at all. The gate features tool-free, no-drill installation that protects your walls from damage and saves you time and effort. You can set it up in minutes at your doorway, staircase, hallway, or kitchen without needing any tools or calling in a tradesperson.
The gate includes a convenient two-way opening mechanism that allows you to pass through in both directions. When you push it to 90 degrees, it stays open. For angles less than 90 degrees, it automatically swings back to the closed position, so you don't have to worry about it being left ajar.
Yarra Supply offers Australia-wide free shipping on this pet security gate, so there are no hidden delivery costs. If you're not completely satisfied, we offer a hassle-free 30-day returns policy. Simply reach out to us within 30 days of purchase if you need to return or exchange the gate.
Yes, the gate is constructed from high-quality iron with a black powder-coat finish, making it sturdy, durable, and resistant to corrosion. It has excellent load-bearing capacity and won't easily deform, even with daily use and pressure from larger pets. The durable construction means it will last for years.
Yes, this gate is suitable for use at staircases, doorways, hallways, and other areas throughout your home. However, always ensure the gate is securely fitted within your 76-82cm opening and that it's properly closed before leaving children or pets unattended. For stair applications, double-check that the gate is level and stable before use.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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