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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
We have the perfect helper with the Fireplace Tool Set. Comprising a brush, poker, shovel and clipper, this 4-piece tool set makes it easy for you to adjust the burning wood in the fireplace safely and efficiently.
Introducing our 5-Piece Fireplace Tool Set, the perfect companion for any fireplace. This elegant set includes everything you need to tend to your fireplace with ease. Made of cast iron and designed for both functionality and style, this tool set ensures safely managing your fire and keeps tools organized.
Features
Specification
Pack Content
Yes, absolutely. This 81cm Fireplace Tool Set is designed for both indoor fireplaces and outdoor fire pits, making it perfect for Australian homes. Whether you're managing a wood-burning fireplace, a decorative indoor fire feature, or tending to an outdoor fire pit during those cooler Australian evenings, this set will handle the job. The cast iron construction is built to withstand high heat, and the vertical stand design works well in most standard fireplace setups.
This fireplace tool set includes five essential components: a poker for adjusting logs, a shovel for moving ash, a brush for cleaning, a clipper for managing wood, and a stand with storage hooks to keep everything organised. These four tools cover all the basic maintenance tasks you'll need for regular fireplace care. The stand keeps all tools neatly stored and within arm's reach, so you're not hunting around for what you need when managing your fire.
The fireplace tool set measures 81cm in height, making it a compact, space-saving option that fits neatly beside most fireplaces without taking up excessive floor space. The package dimensions are 72.4 x 22 x 7.4cm, so it's also easy to store or transport. Before purchase, simply measure the space beside your fireplace or fire pit to ensure you have at least 81cm of vertical clearance.
Yarra Supply offers Australia-wide free shipping on this fireplace tool set, so no matter where you are in the country—whether that's Melbourne, Sydney, Brisbane, Perth, or anywhere in between—you won't pay extra for delivery. There are no hidden shipping charges at checkout.
Yes, Yarra Supply backs this product with a 30-day returns policy, so you have a full month to inspect the fireplace tool set and decide if it's right for you. If you're not completely satisfied, returns are straightforward. This gives you peace of mind when ordering online.
Cast iron is actually the ideal material for fireplace tools because it withstands extreme heat without warping or degrading. This set is built from quality cast iron with a sturdy base that keeps the entire stand stable and secure. The large base provides excellent balance, and with proper care, cast iron tools can last for decades. The black finish is classic and blends with most home décor styles.
Yes, each tool features an ergonomic ball handle design that's easy to grip and reduces hand fatigue during use. The handle shape lets you maintain a comfortable grip even when tending to your fire for extended periods. The cast iron construction keeps heat away from your hands, and the ergonomic design ensures you won't strain your wrists or fingers when adjusting logs or clearing ash.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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