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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
With compatibility across all floor types and easy use of the included washable mop pads, this Flat Floor Mop Bucket Set is a versatile and user-friendly solution for home and office cleaning needs. Say goodbye to tedious cleaning tasks and hello to a sparkling clean environment effortlessly.
The Cleaning Mop Set streamlines floor cleaning with its two-chambered bucket, enabling easy washing and drying. Its rotatable mop head ensures versatile cleaning without moving furniture.Constructed from durable materials,it's suitable for all floors, offering convenience and efficiency with washable mop pads.
Features
Specification
Pack Content
Yes, absolutely. The Flat D Set Mop and Bucket Wringer is specifically designed for all hard floor types, including Australian hardwood, laminate, tile, and glass surfaces. The microfiber pads are gentle enough for delicate hardwood floors while still being effective at removing dust, hair, and grime. This makes it ideal for most Australian homes, whether you have polished timber floors, laminate in the kitchen, or tiles in bathrooms.
The set includes 10 washable and reusable microfiber pads that are designed for easy maintenance. Simply detach the pad from the mop head and machine wash it or hand wash with warm water. The pads are quick-drying and can be reused hundreds of times, making this an economical and eco-friendly cleaning solution. No need to keep buying disposable mop heads—just wash and reuse.
Yes, the stainless-steel handle extends up to 126cm (49.6 inches), which is designed to reduce back strain and suit most users. This adjustable length means you can clean comfortably without bending over excessively, which is particularly helpful for anyone with back issues or for cleaning under furniture and tight spaces.
The dual-chamber design separates the WASH and DRY functions, which is a game-changer for floor cleaning. You scrape dirt off the mop in the wash chamber, then squeeze out water in the dry chamber with a simple up-and-down motion. This means you're not just swishing your mop in dirty water repeatedly—you're actively separating grime from the cleaning water, resulting in cleaner floors and faster drying times.
Yarra Supply offers Australia-wide free shipping on this mop and bucket set, so you won't pay extra no matter where you are. The product is backed by a 30-day returns policy, giving you peace of mind with your purchase. If you experience any issues with the set, Yarra Supply is committed to resolving problems within 24 hours of contact.
Yes, the rotatable mop head is one of the standout features. The 360-degree swivel allows you to clean at any angle without moving furniture, making it easy to reach corners, under sofas, beds, and along baseboards. This saves you time rearranging furniture and means you can actually get a thorough clean without the hassle.
The Flat D Set Mop and Bucket Wringer Set is priced at AUD $49, which includes the bucket with dual chambers, the extendable stainless-steel handle, and 10 washable microfiber pads. This is excellent value for a complete cleaning system, especially when you factor in the reusable pads that will save you money on replacements over time.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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