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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Description:
This 5-step Dog Stair provides an easy and safe solution for pets with mobility issues, offering assistance for dogs of all sizes to reach high surfaces like cars, beds, or vet tables. Its sturdy build supports large dogs up to 70kg. Ideal for senior pets or those with joint problems, it helps them move around comfortably and safely.
Built with high-quality aluminium and plywood-reinforced steps, the dog ramp is sturdy enough to support up to medium to larges dogs. The foam handles and safety cord prevent the ramp from loosening during use. And it is foldable and lightweight, allowing for easy storage and portability, perfect for both home use and on-the-go situations.
Features
Specification
Pack Content
Yes, absolutely. This folding dog stair is specifically designed to support dogs up to 70kg, making it ideal for large breeds like Labradors, Golden Retrievers, and German Shepherds. The sturdy aluminium frame combined with plywood-reinforced steps provides excellent weight distribution and durability. If your dog is within this weight range, this ramp is a safe and reliable choice for helping them access vehicles, beds, or furniture.
This 5-step dog stair is particularly beneficial for senior dogs or pets with mobility issues like hip dysplasia and weak joints. Rather than forcing your dog to jump or leap onto high surfaces (which can strain their joints), the gentle 5-step design allows them to climb at their own pace with minimal stress on their hips and knees. The non-slip surface made from 1680D oxford fabric ensures they can grip securely at each step, reducing the risk of slipping or re-injury.
Yes, this dog stair features an adjustable design that allows you to change the angle to suit different heights. Whether you're accessing a low car, a tall SUV, a bed, a sofa, or a vet table, you can adjust the ramp accordingly. This versatility makes it useful for multiple situations around your home and when travelling with your pet.
The dog stair is lightweight and completely foldable, making it perfect for Australian travellers. It can be easily stored in your car boot, caravan, or home cupboard without taking up much space. The EVA foam handles make it comfortable to carry, so whether you're heading to the vet, taking a road trip, or camping around Australia, you can take it with you without hassle.
Yarra Supply offers Australia-wide free shipping on this product, so you won't pay extra for delivery anywhere from Melbourne to Perth. If you're not completely satisfied, Yarra Supply backs all products with a 30-day returns policy, giving you plenty of time to ensure the ramp is right for your dog. This takes the risk out of buying online.
Safety is built into the design. The non-slip 1680D oxford fabric surface prevents your dog from sliding during use. Additionally, it includes EVA foam handles and a safety cord to prevent the ramp from tipping over or loosening while your dog is using it. These features ensure stable, secure support for your pet every time.
At AUD $69, this folding dog stair offers exceptional value without compromising on quality or safety. It supports dogs up to 70kg, features premium materials (aluminium frame with plywood-reinforced steps), includes safety features like non-slip surfaces and stability cords, and is fully adjustable. Many competitors charge significantly more for similar specifications, making this Yarra Supply option a smart choice for Australian pet owners looking for durability and affordability in one package.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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