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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
This folding hand cart is available in two versatile models to suit different needs. The solid rubber wheel cart is designed for daily use, featuring durable wheels that provide shock absorption, quiet operation, and slip resistance. The stair climbing cart comes with a unique tri-wheel design, making it easier to move heavy items up and down stairs with less effort.
Both carts are built with?thickened steel tubing for enhanced strength, a foldable structure for convenient storage, and multi-purpose use for shopping, moving goods, carrying appliances, or travel. The package also includes three binding ropes to secure your load during transport.
Folding Hand Cart: Collapsible design saves space and is easy to store in your car trunk, closet, or office.
Heavy Duty Hand Truck: Constructed with thickened metal tubing, ensuring high load-bearing capacity for daily tasks.
Stair Climbing Cart: Tri-wheel system rolls smoothly over stairs, curbs, and uneven surfaces, reducing strain when moving bulky loads.
Shopping Trolley Alternative: The solid rubber wheel cart offers quiet, non-slip, and durable performance for everyday grocery shopping and deliveries.
Multi-Purpose Utility Cart: Perfect for shopping, moving appliances, warehouse handling, or as a travel hand truck. Includes 3 binding ropes for stable cargo fastening.
Common
Frame: Foldable, reinforced steel tubing
Accessories: 3 binding ropes
Stair Climbing Cart (Tri-Wheel Model)
Adjustable Handle Height: Approx. 72–101 cm / 28.3–39.8 in
Base Size: Approx. 33 × 31 cm / 13 × 12.2 in
Wheels: Tri-wheel crystal design, diameter ~7.5 cm
Pipe Diameter: ~28 mm
Load Capacity: Up to 100 kg
Solid Rubber Wheel Cart (Black Wheel Model)
Adjustable Handle Height: Approx. 60–94 cm
Base Size: Approx. 27 × 42 cm
Wheels: Solid rubber wheels, ~10 cm diameter
Features: Shock absorption, wear-resistant, quiet rolling, anti-slip
1 × Folding Hand Cart
3 × Binding Ropes

This listing offers two models: Solid Rubber Wheel Cart for flat ground and daily use, and Stair Climbing Cart for stairs and uneven terrain. Please select according to your needs.
Minor measurement variations may occur.
Always secure loads with the included binding ropes and avoid exceeding the maximum load.
Colours may appear slightly different due to lighting or display settings, but functionality is not affected.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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