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All orders include free shipping within Australia. Please see any exclusions in our Shipping Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Express Dispatch
The GIANTZ Pro-series Chainsaw is the answer for people who are looking for doing serious cutting and bring it to the next level. Featuring a powerful 40cc, 4-stroke full crank engine for smoother starting and running, the chainsaw trims and cuts every gardening challenge in its path with minimum hassle. Efficient and lightweight in design and equipped with a comfortable D-handle, the chainsaw allows quick-connect coupling for easy change of attachments. In fact, up to seven attachments for every conceivable cutting job. Better still, the chainsaw also comes with three extra thick alloy extension poles which allows you to reach for those hard-to-get branches. Not least, the cutting equipment also features fine quality construction and cutting-edge technology to ensure the chainsaw remains reliable, durable and sharp consistently.
Features
40cc, 4-stroke full crank engine
7-IN-1 Pro-series
TOOLSTORM easy start system
No mixing of oil and gas needed
Patented direct-air-injection carburettor
Auto chain lubricator
Adjustable chain oil feed
Commercial grade quick connect couplings with 7 attachments.
Double shoulder strap.
Twin line, Metal cap bump Feed, Easy Wind Spool
Bonus accessory kit including protective goggle, gloves, ear muffs, tool kit.
Specifications:
Engine: 4-stroke
Displacement: 40cc
Max. Engine Speed: 10,000rpm with centrifugal clutch
Fuel Tank Capacity: 650mm
Fuel Mix: no mixing of oil and gas for 4-stroke motor
Fuel Type: Regular Unleaded 95 +RON
Chainsaw Attachment
Bar Length / Type: 12" Sprocket Nose
Bar Oil Capacity / Type: 150mL SAE#10W-30 or Similar
Chain Type: Low Kickback Premium Semi-Chisel
Chain Spec: 12", Pitch 3/8", Gauge 0.05, Links 44
Hedge Trimmer Attachment
Gearbox Type: XH - Ball Bearing Commercial - Greasable
Blade Length / Type: 450mm Dual Oscillating
Blades Material: Ultra-Hardened Knife Steel
Cutting Capacity: 450mm - max 15mm Diameter
Degrees of Rotation: 270 - 12 incremental positions
Package Content
1 x GIANTZ Pro-series Chainsaw
3 x Extension Poles
1 x Hedge Trimmer
1 x Brush Cutter
1 x Whipper Snipper
1 x Chain
1 x Safety Set
1 x Tool Kit
1 x User Manual
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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