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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Designed for the demanding Australian backyard, this high-performance chainsaw features a robust 2-stroke engine paired with a heavy-duty 24-inch bar. Whether you are pruning overhanging branches, felling medium-sized trees, or cutting firewood for the winter, the Giantz delivers consistent cutting power and precision.
Forget the frustration of hard-to-start tools. The advanced Double Recoil Easy Start System ensures quick ignition with minimal pulling effort. Built for comfort, it includes a superior anti-vibration system and balanced weight distribution to reduce fatigue during extended use. With smart features like an automatic oiler and quick-tension mechanism, the Giantz Chainsaw is the reliable, low-maintenance partner you need for heavy-duty outdoor work.
Packaging Notice:
Any numbers or SKUs on the carton are internal factory codes.
Please rely strictly on this listing page for the true product specifications.
Features
Premium Commercial Grade
Robust 65Mn steel chain for excellent wear-resistance
Equipped with 24" robust bar & chain
Centrifugal clutch design
Heavy duty sprocket nose for smooth operation
Auto-throttle locking design prevents choking
Unique double recoil pull system for easy start-up
Balanced weight distribution for easy operation
Self cooling flywheel
Carburettor antifreeze mechanism
Low kickback semi-chisel chains
Comes with a protective chain cover and a set of safety kit
Specifications:
Brand: Giantz
Engine: Petrol 2 Stroke Commercial
Displacement: 65cc
Carburetor: Diaphragm type
Ignition type: CDI
Fuel tank capacity: 550ml
Oil capacity: 260ml
Bar length: 24"
Chain type: Low kickback premium semi-chisel
24", Pitch 3/8", Gauge 0.058, Links 83
Guide bar type: Sprocket nose
Bar oil type: SAE#10W-30
Type of engine oil / fuel mixture : 2 stroke oil / 25:1 / 25 part fuel mix with 1 part oil
Package Content
(1) Giantz 65cc Chainsaw x1
(2) Bar Chain x1
(3) Tool Kit x1
(4) Safety Kit x1
(5) Chain Cover x1
(6) User Manual x1
This product comes with 1 year warranty
Shipments to the specific postcode-suburb combinations below are excluded. If you wish to proceed with orders to these zones with additional shipping costs, please reach out to us for assistance.


At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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