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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Worried about livestock and animals escaping your property? Or keeping pesky animals from neighbours or the wild away? This Solar Electric Fence Energiser is perfect solution to set everything in its place.
Whether it is used on the farm or around your suburban home, the Solar Fence Energiser can be effective in either environment. Sporting a basic and simple-to- install design, you can have it up in a matter of minutes. Our Fence Energiser is compact, lightweight and versatile - making it an effective low maintenance item around the property.
Be it a few hundred metres or 9km, our Fence Energiser can continuously keep your fence charged. If activated by an animal coming into contact with the fence, the unit will only generate a brief pulse to prevent harmful electric shocks as the voltage will drop from 8KV to 1.2KV (which is still enough to make the animals back off).
Fully charged, the Fence Energiser, with its more efficient monocrystalline solar panel, can store energy of up to 20 sun-less days and has protective functions to prevent over charging and reverse battery malfunction.
Now offered with bonus warning signs and poly wire, our Fence Energiser is all geared up with great value for you. Just don’t sit on the fence too long with our irresistible deal.
Features
8km solar electric fence energiser :
0.3J fence energiser with lead-acid battery
Excellent device to keep livestock on grounds
Efficient monocrystalline silicon solar panel/li>
Overcharge and reverse battery protections
Operations of up to 15-20 sunless days on full charge
Waterproof
Continuous service
Brief pulse function to prevent harmful electric shocks
Connection cables included
Bonus 4 x warning sign stickers
CE-approved
Polytape:
Highly visible red and white tape
Compatible with fence energiser
Highly conductivity
5 strands of 0.20mm stainless steel
Tightly wound
UV-stabilised
Anti-rust
Ideal for livestock fencing and controlled grazing
Specifications
Discharge energy: 0.3J
Output voltage: 8kV (+ -1.5kV)
Charge voltage: 7.5V DC to 9.5V DC
Fence length: Up to 8km
Battery: 6V 7Ah Lead Sealed
Operation time of a fully charged battery: 15-20 days
Waterproof rating: IP3
Solar panel: Monocrystalline silicon
Solar panel output: 1.3W
Solar panel size: 16cm x 14cm
Dimensions: 26.5cm x 22.5cm x 17cm
Colour: Black and White
Polytape
Length: 1200m/roll
Width: 12mm
Strand: 5 x 0.2mm stainless steel wire
Electrical resistance: 5.3Ω (ohms)
Coating: UV-treated
Colour: Red and white
Package Content
Package Content
1 x Giantz Solar Electric Fence Energiser
1 x Cable Set
4 x Warning Sign
1 x 2000m Polytape
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
At Yarra Supply, we aim to make your shopping experience easy and hassle-free.
We offer free shipping on most products to most areas across Australia. While some items may incur additional delivery fees due to carrier limitations or delivery distance.
Any applicable shipping fee will be clearly displayed at checkout before you confirm your order.
We currently ship across Australia, and selected products are also available for delivery to New Zealand.
If you are shopping from New Zealand, please switch to the New Zealand site via the region selector on our homepage to view local availability and pricing.
Orders are typically processed within 1–2 business days.
Standard delivery time is 3–10 business days within Australia, and 7–15 business days for New Zealand orders (depending on your location and courier service).
Tracking information will be provided once your order has been dispatched.
Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your parcel’s progress.
If your order hasn’t arrived within the expected time frame, please contact our customer service team at contact.yarrasupply@gmail.com with your order number, and we’ll assist you promptly.
If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable.
Additional postage fees may apply for re-delivery or re-direction requests.
If you are not satisfied with the product or have mistakenly placed the wrong order, please note that we are not responsible for any return shipping costs after the item has been shipped.
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